Key Accounts Administrator
Posted 2 days ago by Beauparc Limited
The Role
You will be responsible for the day-to-day co-ordination and processing of contracts for our Key Account/Gold Customers and Key Account Managers/Corporate Accounts teams. Ensure excellent levels of customer service, accuracy of data on the company computer systems, and achieving department KPIs.
Key Responsibilities and Accountabilities
- To manage and administer the entering of new and existing sales onto our AMCS system.
- To manage and administer the entering of new and existing sales leads into CRM.
- To be in daily communication with Key Account Managers to ensure timely updates and progress.
- You will be responsible for the accuracy of the data entered onto the company systems, ensure all company department procedures are followed.
- Manage the supplier side and customer side information.
- To undertake credit checks and ensure integrity of information provided.
- Liaising with sub-contractors to ensure bins are delivered on time for customers.
- Generating Waste Transfer Notes for customers that fall out of the annual renewal process.
- Oversee the Major accounts inbox & ensure requests are dealt with & passed to the relevant team.
- Ensuring documentation is prepared as required, and that the data supplied is processed promptly.
- You will ensure all invoice queries are dealt with in an efficient manner and communicated with the financial teams. Identifying and helping to resolve issues with sub-contractors to reduce repeat issues.
- Distribute inbound Web / Phone Leads to sales teams and other team, ensuring they are logged on CRM.
- General sales admin support including logging new quotes to CRM, running reports via Power BI and assisting in new mobilisation roll outs.
The Ideal Candidate
- You are tenacious, passionate, and positive.
- You enjoy working as part of a team and work on own initiative.
- You are willing to work hard and prove yourself.
Skills and Experience
- Excellent organisation and time management skills.
- Good administration skills.
- Advanced knowledge in the use of Microsoft Office applications.
- A good knowledge of working with customers over the phone.
- Sales support and customer service.
- Good level of written and oral communication.
- Knowledge of the waste industry / hazardous waste would be an advantage.
- Knowledge / Experience using CRM would be an advantage.
- Type:
- Permanent
- Start Date:
- ASAP
- Contract Length:
- Permeant
- Contact Name:
- Login or register to view
- Job Reference:
- KAA23
- Job ID:
- 221932377
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