The role:

• Servicing and maintaining water treatment systems such as Filters, Water Softeners and Effluent treatment Plant at customer sites around the UK (and potentially overseas)
• Managing direct relationships with customers and plant operatives.
• Analysing and resolving problems whilst both at site and by way of remote support.
• Completing installation and commissioning of plant (subject to qualification and skill set)
• Completing Service Reports and other associated documentation (using MS Word)
• Assisting the company with service improvement initiatives; taking a proactive approach to increasing productivity & profitability.
• Full training would be provided with a suitable vehicle, PPE, tools, mobile phone etc. also forming part of the ‘kit’ provided to all engineers.

To be considered for this role you will need to have the following:

• GCSE or equivalent – English and Maths
• A full UK driving license is required and a willingness to travel
• Mechanical and/or Electrical experience and qualification
• Experience with the water treatment industry would be an advantage
• Experience of having worked as a Service Engineer or in a field based technical support role would be an advantage
• Experience in working with PLCs would also be an advantage but is not essential
• Passionate about providing a first class service to our customers
• Strong communication skills both verbally and written, with the versatility to communicate at all levels in a clear and concise manner
• A professional approach to your work and communication with colleagues and customers
• A good level of IT competency