Our valued client based in Bromsgrove is seeking a dynamic and customer-focused individual to join their Front of House as a Receptionist/Host. As the first point of contact, you will play a crucial role in creating a positive and memorable experience for customers. The ideal candidate will have excellent communication skills, a friendly and approachable demeanour and a passion for delivery outstanding Customer Service.

Responsibilities:

• Greet and Welcome Customers:
• Warmly welcome customers as they enter the reception area.
• Direct customers to the appropriate department or personnel.
• Answer and Direct Calls:
• Handle incoming phone calls in a professional and courteous manner.
• Direct calls to the appropriate department or individual.
• Customer Assistance:
• Provide information about products and services to customers.
• Assist customers with general enquiries and direct them to the appropriate staff members.
• Maintain a Clean and Organised Reception Area:
• Ensure the reception area is clean, organised, and presentable at all times.

Experience:

• Excellent verbal and written communication skills.
• Friendly and approachable demeanour with a customer-first attitude.
• Ability to multitask and prioritise in a fast-paced environment.
• Basic computer skills and familiarity with office equipment.
• Previous experience in a customer service or receptionist role is a plus.

Hours:

• Monday 2.15 until 9.45 pm
• Tuesday 2.15 until 9.45 pm
• Wednesday 7 am until 2.30 pm
• Off Thursday Friday
• Saturday 2.15 until 9.45 pm
• Sunday 7 am until 2.30 pm
• This will be on a 3 week rolling rota.

Benefits:

• Parking
• Weekly pay
• Outstanding working environment

If you are passionate about providing exceptional customer service and creating positive first impressions, we invite you to apply for the Receptionist position and join us in delivering an unparalleled experience to our valued customer.