Location: Telford
Contract Type: Permanent/ Full time
Salary: Competitive
Hours: 37.5

The Whittan Group is the largest manufacturer of steel storage products in the United Kingdom. Operating through a number of market leading brands; we design, manufacture and install storage solutions for commercial and industrial environments in the UK and Europe.

We are looking for a Credit Controller to join our busy and growing organisation. The Credit Controller will work as part of a dynamic finance team within the credit control function and will be responsible for over 700 live accounts as well as personal responsibility for over 350 live customers.

Key responsibilities:

• Put processes and procedures into place to maximise on time cash collection and minimise over due’s via various means (phone, emails, letters solicitors)
• Produce credit reports and assess the credit risk to the company, escalating when required to do so
• Monthly cash collection forecasting and monthly debt reporting
• Maintaining an accurate credit diary
• Raising deposit applications
• Processing debit and credit card payments
• Having difficult conversations with dissatisfied customers
• Uploading invoices to online portals when required
• Ensuring appropriate VAT and other taxation is charged on external invoices
• Liaising with sales and fulfilment teams to ensure any issues with payment are actioned in a timely and appropriate manner
• Facilitate training of junior members of the team or sales and fulfilment colleagues in matters relating to credit control and sales invoicing
• Providing cover for other team members when they are not in the office
• Dealing with audit queries relating to banking audit and statutory accounts audits
• Keep records in line with HMRC and Companies House requirements
• Ad-hoc tasks requested by the Finance Manager and Financial Controller

Required experience/skills/qualifications:

• Experience working within credit control
• Experience in integrated credit control systems
• Excellent communication and organisational skills
• Intermediate user of Microsoft Office programmes (Word, Excel, PowerPoint, and Outlook) The ability to use initiative and work under pressure to meet deadlines
• The ability to communicate clearly and professionally, via phone and/or email, with internal and external stakeholders
• The ability to manage own workload

Desirable:

• SAP knowledge

Company Benefits:

• Competitive Salary
• 33 days holiday per annum including bank holidays
• Company pension
• Life assurance
• Employee discount scheme
• Long Service Awards
• Monthly STAR Awards
• Employee Assistance Programme
• Support from Trained Mental Health First Aiders
• Cycle2Work Scheme
• Flexi Holiday Scheme
• Medicash

The Whittan Group promotes equality of opportunity in that everyone who works for us and any job applicants will be treated equally, regardless of gender or gender reassignment, age, ethnic or national origin, nationality, race, colour, marital or civil partnership status, pregnancy or maternity, disability, sexual orientation, religion or belief.

You may have experience in the following: Collections Specialist, Debt Recovery Officer, Credit Manager, Credit Analyst, Collections Coordinator, Billing and Credit Supervisor, Financial Controller, Accounts Receivable Coordinator, and Credit Account Manager.

REF-(phone number removed)