Application Support Team Lead - Excellent Base Salary + Bonus and Fantastic Benefits

A leading London based  financial services organisation is seeking an experienced Application Support Team Lead to join their talented team. 

The Application Support Team provides production support and maintenance for a full range of applications for the business, in an operational and project delivery environment. They are responsible for troubleshooting issues relating to the network, database, infrastructure or applications.

As a successful and driven team leader, you’ll have worked in a financial or corporate environment You will have led a successful team, have demonstrable experience in improving individuals, increasing performance and delivery, and have the appetite to continually enhance and advance your team’s output.

Main Responsibilities:

• Lead a talented team of application support analysts
• Prioritise and progress the resolution of tickets, identifying long term fixes
• Build and implement measurable improvements to the services offered by your team
• Ownership of incidents and problems that are escalated to your team
• Working with stakeholders to better identify and resolve issues – proactive not reactive mindset
• Challenge the status quo and drive change and continuous improvement with the team
• Ensure all documentation for applications is correct and updated regularly
• Champion best practice and governance

​​​​This is a fantastic opportunity join a world leading trading organisation, in an exciting role where you will lead a talented team, delivering high level application support services to internal and external clients.

Hybrid Working: 3 days a week in central London office. 

To be considered, please ensure you complete your application on the Computappoint website.

Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy.