Billing Administrator

Location: Basingstoke

Salary: £20,000 - £25,000

Hybrid after successful probation (3 days office, 2 days home)

Hours: 08:30 – 17:00 (30mins lunch)

My client based in Basingstoke is looking for a Billing Administrator to come on board and join their team. The primary function of this role is to ensure our customers are billed accurately and on-time each month. This role will assist in the population and amending of the customer invoice charges and ensure these are kept up to date, along with handling incoming customer queries following the monthly invoices.

Responsibilities:

Adding, removing and editing customer billing charges

Updating invoices with additional information e.g. Purchase Order Numbers, Sub-Sites

Handling the setup of new customer accounts and ensuring the charges align to the customers signed agreement

Ensuring that the process prior to billing being required has been completed fully

Work with internal teams to streamline processes and highlight areas of improvement

Supporting in the Bill Run

Running and maintaining customer reports

Creating ad-hoc bespoke reports based on Customer billing data         

Responsible for upholding the quality management systems in line with ISO:9001 and internally documented practises.    

Highlight to other departments areas of improvement

Develop, implement, and maintain procedures of best practices and standards.

Identify own training requirements.

Skills:

Strong attention to detail 

Works well on own initiative 

Strong analytic skills with a tenacious personality  

Completer finisher, able to take a task and follow it to the end without close supervision 

Strong sense of ownership 

Good communication to be able to verbalise findings and suggest solutions

Polite and well mannered 

Confident happy personality, prepared to be innovative 

High level of numeracy and literacy 

Ability to work under time pressure and towards challenging targets  

Must be able to prioritise and manage their workload  

Have the ability to adapt to changing timelines 

Microsoft Office suite 

Educated to degree level