AV Onsite Support Engineer
Posted 3 days ago by IN2-AV Recruitment
As an AV Onsite Support Engineer, you will play a crucial role in delivering and supporting a wide range of AV installations. From pro-audio sound systems in prestigious auditoria to immersive environments in high-end retail spaces, you'll contribute to the creation of technologically advanced, yet user-friendly environments. Whether it's setting up boardroom videoconferencing or implementing unified communications infrastructure for multinational corporations, your technical expertise will ensure seamless operation and customer satisfaction.
Key Responsibilities:
- Troubleshoot and resolve complex AV-related issues on-site and remotely.
- Prioritize and handle support requests efficiently.
- Build and maintain strong client relationships through exceptional support.
- Conduct scheduled maintenance visits and provide recommendations for improvement.
- Collaborate with the support team to establish best practices.
- Share insights and feedback on product design to enhance future projects.
- Assist in scoping and specifying AV solutions for diverse client requirements.
- Proven experience in fault finding and resolving AV issues.
- Strong knowledge of audio, videoconferencing, and control systems.
- Proficiency in IT networking and AV systems integration.
- Excellent communication skills for effective client interactions.
- Technical expertise in sound engineering and signal flow.
- Relevant industry accreditation's and familiarity with leading platforms.
- Familiarity with videoconferencing platforms and hardware.
- Health and safety accreditation.
- Residency within Greater London.
This job was brought to you by IN2-AV, an independent specialist AV Recruitment agency offering AV staffing and AV headhunting services across the UK and Europe
- Type:
- Permanent
- Contract Length:
- N/A
- Contact Name:
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- Telephone:
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- Job Reference:
- JA/Support01
- Job ID:
- 221949916
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