Job Opportunity: After Sales Administrator

Are you an organized and customer-focused professional looking for a rewarding role in after-sales administration? Join our dedicated team and help us provide exceptional support to our customers. We offer a competitive salary and a dynamic work environment where your skills and experience will be valued.

Position: After Sales Administrator
Location: Brislington
Hours: 39 hours per week, office-based
Salary: £25,000 - £30,000 per annum (depending on experience)

Key Responsibilities:

• Assist customers with parts requirements and warranty issues.
• Provide excellent customer service via phone and email, ensuring all queries are handled efficiently and professionally.
• Maintain accurate records of customer interactions and transactions.
• Work closely with the technical and parts departments to ensure customer needs are met.
• Handle administrative tasks related to after-sales services.
• Manage and update customer information in our database.
• Support the team with various administrative duties as needed.

Qualifications and Skills:

• Strong communication skills, both written and verbal.
• Experience with Excel and Sage 200 is beneficial but not essential.
• Excellent phone manner and customer service skills.
• Previous experience in a technical or parts-related role is a bonus.
• Ability to work independently and as part of a team.
• Strong organizational skills and attention to detail.
• Ability to handle multiple tasks and prioritize effectively.

Benefits:

• Competitive salary of £25,000 - £30,000 per annum, depending on experience.
• Full-time, office-based role with a 39-hour work week.
• Opportunity to work in a supportive and dynamic environment.
• Potential for career growth and development within the company.

If you have a passion for customer service and a background in after-sales support or technical parts, we would love to hear from you. Join our team and contribute to our mission of providing top-notch after-sales service to our valued customers.