Job Title: Employee Experience Administrator

Location: Home based

Salary: £24,603 per annum (pro-rata) Increasing to £27,700 (pro-rate) following successful completion of a 6 months probation period

Job Type: Part time, Permanent

Working Hours: 21 Hours Per Week

Closing Date: 12th July 2024

We are looking currently looking for an Employee Experience (EX) Administrator to join our resourceful and innovative People & Culture Team on a permanent contract.

The successful candidate will be organised and adaptable with the ability to communicate effectively with a range of stakeholders.

As the EX Administrator you will support the Head of Talent & Culture (HoTC) with employee engagement and experience activities by providing efficient administration that is focused on coordination, data collation and report creation. This role will also link to other People & Culture colleagues to consider other data and activities that are important in the engagement and experience of our people.

If you have demonstrable administrative experience with data management and reporting skills, and are looking for an exciting role that makes a difference, we’d love to hear from you!

As the Employee Experience Administrator your duties would include:

• Coordinating and collating data from employee surveys through our engagement platform and other platforms that we may use for surveys or employee feedback.
• Clearly and professionally communicating with all stakeholders to maximise participation in activities around employee engagement, such as survey deadlines.
• Supporting our Talent Acquisition Advisor on attrition and exit interview data so this can be corelated with other analytics for insights and action planning.
• Coordinating data from the People Operations and the Organisation Development teams around performance, development, or other areas that connect to the EX.
• Producing professional and effective data packs for key stakeholders, including SMT.
• Contributing to the identification and implementation of process improvements within the People & Culture team around data collation and reporting.
• Ensuring a good selection of employee communication tools are utilised by working with our internal communications team to coordinate content i.e. Staff Newsletter, updates on Teams Channels, and creation of a communications calendar.
• Supporting the HoTC with coordinating content creation for EX initiatives, i.e. employee engagement, collaboration, employee voice, recognition.
• Supporting the HoTC on any strategic action planning initiatives from employee engagement surveys and coordinating manager feedback for their respective areas.

The experience and skills you need:

• Strong evidence and demonstrable experience of working in previous administrative role(s).
• Experience of working to deadlines and coordinating others to set timeframes and managing adherence.
• Exemplary time management and organisational skills.

What else to expect:

• There may be occasions where you will be required to work outside of your contracted hours, depending on operational need, and therefore flexibility is required.
• The team supports staff nationwide, so occasional travel to regional offices is required for engagement activities. This includes visits to regional venues for training, delivery, and attending training sessions for personal development.

About Migrant Help:

Migrant Help is a leading charity that has been established for over 50 years and delivers a range of support and advice services to migrants across the UK. Our vision is for a global society that protects vulnerable migrants, treats them with respect and enables them to reach their full potential.

We place a high value on employees in relation to the work that they do and the benefits the organisation offers, with an ethos of being a Great Place to Work.

These are some of the benefits we offer:

• Flexibility and work life balance
• Enhanced family friendly provisions
• Additional holiday entitlements
• Perkbox benefits
• Non-contributory pension scheme.

Migrant Help is committed to safeguarding those we provide a service to, applicants will have to undergo strict vetting procedures throughout different stages of the recruitment process. 

- This post is subject to a Disclosure and Barring Service (DBS) check

Therefore the applicant must:

• Be able to provide documents to show their right to work in the UK i.e. passport or other right to work documents such as work visa, settled status document, certificate of registration, naturalization as a British citizen, Biometric Residence Permit etc.
• Provide full employment history for the previous 3 years and/or suitable documentation to cover any gaps in employment.

Please click APPLY to be redirected to the company’s page to complete your application for this role.

Candidates with the relevant experience or job titles of; Office Administrator, Administration, Administration Clerk, Business Administrator, Company Receptionist, Admin Assistant, Administration Assistant, Office Administrator, Office Assistant, Reception, General Administration, Business Administrator, Receptionist, Admin Support, Secretary, Clerk, Support Administrator, Office Support, Business Support, Operations Assistant may also be considered for this role.