Account Manager

Shrewsbury, Shropshire

Permanent role

Monday – Friday (8 am – 5 pm)

Circa £28,000 - £40,000 depending on experience

This is a fantastic opportunity to join a stable and prestigious company based in Shrewsbury with a leading reputation in their field. They are now looking for an Account Manager to nurture and develop the company’s relationship with regional clients. You will be working in a busy, enthusiastic culture and an expectation of working together across all departments for the good of the customer and the organisation. Our client is looking for someone who has a passion for helping customers, that has the desire to grow and learn and who enjoys being part of a winning team.

You will be responsible for:

• Ensuring the needs of the customer are met through the product and service offered.
• Preparing quotes, recording opportunities, and setting FU appointments.
• Maintaining and developing a pipeline of opportunities at the customers.
• Maintain consistent and accurate CRM records and reporting of activities.
• Forensic follow up of quotes and opportunity.
• Coordinating and arranging meetings, appointments online or onsite with customers if required.
• Preparing hire/rental and service agreements for tools and equipment.
• Raising RFQ’s/SQR’s/PSO’s and completing NPS forms.
• Consistent monitoring of sales vs gaps reports, account performance against targets and history reports.
• Checking back-order reports daily.
• Creating & chasing CSTs through from start to completion.
• Recording all inbound enquiries on New Leads Smartsheet.
• Maintaining consistent and accurate CRM records and reporting of team activities.

Skills and Experience

• Team Player – The desire and ability to work for the good of the team.
• Rapport building – A keen desire to talk on the phone and via other communication methods, able to quickly build rapport with our customers.
• Product knowledge – A practical interest in the company range of products and how they can help the customer.
• Industry knowledge – A keen interest in the activities of the prospect to enable an understanding of what opportunities exist for mutual benefit.
• Previous experience and proven success in this role are valued assets although skills for this role can be further trained inhouse. Ongoing training and development are always encouraged.
• A Level education or equivalent is preferred.
• Two years of sales experience is required for this role.

The application process:

Our mission is to support our clients in their creation of an equal, diverse and inclusive workforce. We are committed to providing a barrier-free recruitment process, so if you require any reasonable accessibility adjustments within the application process, then please make it known at the earliest opportunity.

We will carefully consider your details and advise you if we're able to progress with your application within 72 working hours. If you do not hear from us within this time your details won’t be retained. So, if you're not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment.

About Us

Prince Personnel are an employment agency working on behalf of our client.  Whether you’re seeking a new permanent position, temporary assignment or contract you’ll find us easy to deal with.  Located in thriving Telford, we focus on jobs in Shropshire, Staffordshire and North Wales.   Prince Personnel specialise in commercial, accounts and finance and technical recruitment.  With the best jobs around we are an independent agency working hard for you.

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