Role: Reservations Coordinator
Location: London
Salary / Rate of pay: Up to £27,000 p.a.

Platinum Recruitment is working in partnership with a popular 4Star hotel in London and we have a fantastic opportunity for a Reservations Coordinator to join their team.

What's in it for you?

Besides the fantastic opportunity to show your talent and develop as a key member of the front office team? Take a look at some of the perks on offer:

• Employee discounts on accommodation
• Access to Wagestream
• Free laundry and dry cleaning
• Regular social outings
• Life assurance scheme
• Free use of the hotel gym
• BUPA health cash back plan
• Discounts on accommodation and food & beverage for family/friends

Salary?

£26,500 to £27,000 p.a. Depending on experience

Why choose our client?

Located in the West End, and in one of London's most popular areas, our 4Star client is very popular with visitors from all over the world, so if you are ready to join a team passionate about creating exceptional guest experiences, then do not miss out on this fantastic opportunity!

What's involved?

As a Reservations Coordinator your duties will vary but are not limited to dealing with all aspects of the reservation process, ensuring smooth operations and maximum occupancy whilst handling incoming enquiries via telephone, email, and online booking platforms with professionalism and efficiency. You will also collaborate with other departments to ensure guest requirements are met, including special requests and preferences.

Key requirements:

• Proven experience (12 months) in a reservations or front desk role within the hospitality industry
• Excellent communication skills, both written and verbal, with a focus on customer service
• Proficiency with Opera PMS or Opera Cloud advantageous
• Strong attention to detail and ability to excel in a busy environment
• Flexibility to work varying shifts, including weekends and holidays
• Ability to remain calm under pressure and handle challenging situations diplomatically
• Excellent communication skills
• 12 months or more of London market experience

Sound like the role for you? Then we would like to hear from you!

Click Apply Now and one of the team will in touch to discuss this Reservations Coordinator role in London

Don't forget to speak to your consultant about our "Recommend a Friend" referral scheme and find out how you could earn up to £250 per recommendation.

Consultant: Helen Davies
Job Number: (phone number removed) / INDCARE
Job Role: Reservations Coordinator
Location: London

Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.