Helpdesk Co-ordinator
Posted a week ago by Phosters FM
HELPDESK COORDINATOR
We have new exciting roles available within the our Busy helpdesk department based in kidderminster.
if you are looking for a new opportunity then this could be the one for you.
Key Responsibilities:
- Answering helpdesk calls within a maximum of 3 rings
- Raising jobs recieved via email, phone call or client system
- schedule works for engineers with your area
- Ensure Tabs our in house system is up to date at all times including latest information.
- Chase subcontractors for ETA's and updates
- Raise purchase orders upon request
- Work with Mangers & Clients within your area
- Follow escalation process ensuring jobs are completed with SLA
- Salary to be confirmed at interview.
This position will be discussed in greater detail at interview stage.
The hours available are:
Monday to Friday 08.00am to 17.00pm
If you think you are up for the challenge then please contact lorraine vaux
- Type:
- Permanent
- Start Date:
- Immediate
- Contract Length:
- Permanent
- Contact Name:
- Login or register to view
- Telephone:
- Login or register to view
- Job Reference:
- Nate
- Job ID:
- 221960642
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