Team Leader- £29.5k – Barnsley – Small home 

Shift Hours: 12-hour days full time 
Shift Pattern:
Week One: Monday, Tuesday, Friday, Saturday, Sunday
Week Two: Wednesday and Thursday
Hourly Rate: £29.5k annually 

Additional Benefits:
•    Holiday: 28 days per annum including bank holidays
•    Overtime: Rate paid for any additional hours worked beyond contracted hours
•    24/7/52 Help Line: External and confidential support for work and personal/family issues
•    Employee Recognition:
•    Employee of the Month: £50 reward
•    Employee of the Year: £300 reward
•    Sickness Absence Incentive: £150 for no sickness absence across a 12-month period
•    Meals: Provided when taken with the people we support
•    Beverages: Tea, coffee (both caff and de-caff), hot chocolate, and milk provided
•    Travel: Expenses covered when out with supported individuals; admission fees for outings covered
•    Employee Well-being:
•    Staff birthdays celebrated with cards and cakes
•    Company Pension Scheme
•    Career Development opportunities internally
•    Refer a Friend Scheme: £200 reward upon successful referral passing probation
•    Blue Light cards
•    Free parking
•    Eye Test Vouchers for staff who spend long periods on computers
•    Enhanced DBS checks paid for by the company
•    Salary Continuation Scheme: Continued payment of salary if injured at work, subject to discretion

Responsibilities:
•    Lead and motivate a team to achieve goals and targets
•    Ensure smooth operation during shifts, maintaining high standards of service
•    Provide support, guidance, and coaching to team members
•    Manage schedules and allocate tasks effectively
•    Ensure compliance with company policies and procedures
•    Handle escalated customer or operational issues efficiently
•    Liaise with management to report on team performance and suggest improvements
•    Foster a positive and inclusive team culture
•    Contribute to the development of strategies to enhance team productivity and efficiency

Requirements:
•    Proven experience in a leadership or supervisory role
•    Excellent communication and interpersonal skills
•    Strong organisational and time-management abilities
•    Ability to remain calm and make sound decisions under pressure
•    Knowledge of relevant industry regulations and best practices
•    Flexibility to work varying shifts, including weekends and holidays
•    Commitment to promoting a safe and supportive work environment
•    A passion for delivering exceptional customer service
•    Willingness to undergo training and development as required 

If you are a driven and compassionate professional with the skills and experience needed for this role, we encourage you to apply by sending your updated