Orbis Support is an Employee Owned Trust & we have the opportunity for a Service Manager. If you believe you have the following, then we want to hear from you.

• A positive attitude & sound values
• Empathetic, caring, understanding
• Ability to form positive relationships
• Passionate about people’s rights
• Imaginative & resourceful
• Willingness to go the extra mile
• Willing to learn
• Effective communication skills
• Committed to the rights of the people we support

Posts Service Leader
Rate of Pay: £15.50 per hour
Hours of Work: Full time/permanent 40 hours a week Monday-Sunday
Benefits: EOT Company, Life insurance, Smart Health, Sick pay scheme, bonuses, Pension benefit, Enhanced bank holiday rates of pay

The role

• To take full responsibility for the effective daily operation of the service.
• To support the staff team & ensure they given every opportunity to develop their knowledge, skills & understanding through training & mentoring
• To work as directed by the Operational Manager & Area Manager in the daily running & management of the service.
• To ensure all policies, procedures, & guidelines for the support of the individual are followed.
• To carry out staff supervision, mentoring, team meetings & appraisals. Authorise annual leave & monitor sickness and training needs.
• To ensuring all risk assessments & support plans are within date & reviewed regularly.
• To ensure affective communicate with all other parties that may be involved, including Care Managers, health care professionals & families.
• To be part of the interview process for new staff members & ensure new staff are mentored & receive a full induction into the organisation.
• To promote the company's values and beliefs
• To complete staff rotas and timesheets. Complete monthly payroll report.
• Manage finances within the service, for service petty cash & the individual being supported.
• To ensure that they & their team fully adhere to Orbis Support’s medication policy.
• To ensure the supported person has an up-to-date Person-Centred Plan (PCP)
• To be part of the on-call system. To be on stand-by & available to cover services when needed, take calls to offer advice & support
• To manage the environment & ensure that Health & Safety provision of the service is compliant.
• To ensure that the service complies with the Care Quality Commission regulations.
• The post holder may be required to carry out additional duties as directed by Orbis Support. The post holder will have and/or be willing to work towards an appropriate qualification.

REF-215 342