Care Team Supervisor

Wakefield- WF4

Salary- £25,400

* Please note: Sponsorship is not available

The Recruitment Crowd are currently looking for a Care Team Supervisor in Wakefield.

Are you passionate about making a difference in the lives of others?

Do you thrive in a dynamic, supportive environment where every day brings new challenges and rewards?

We are seeking a dedicated Care Team Supervisor to uphold our vision and values, ensuring that our care workers deliver exceptional service to our service users.

As the Care Team Supervisor, you will play a crucial role in ensuring the highest standards of care for our service users and supporting our dedicated care workers.

Your key duties and responsibilities:

• Management of Annual Leave & Absences: Efficiently manage care workers' annual leave and absences, ensuring seamless service delivery.
• Comprehensive Briefings: Provide care workers with full briefings about service users' needs and any updates as their needs change.
• Recruitment & Hiring: Drive recruitment initiatives, actively participate in hiring new care workers, and conduct interviews to build a strong, dedicated team.
• Team Meetings: Facilitate care team meetings both on-site and off-site, fostering a collaborative and supportive environment.
• Structured Onboarding: Implement a structured onboarding programme for new care workers, ensuring they are well-prepared and supported from day one.
• Field Observations: Carry out relevant observations in the field and support new care workers in completing their care certificates.
• Compliance Maintenance: Ensure care worker compliance with all regulatory and contractual requirements.
• Engagement Events: Organise and facilitate engagement events to promote team cohesion and morale.
• Incident Management: Handle incidents and complaints, completing all necessary documentation and following up as required.
• Performance Monitoring: Monitor the performance of care workers, conducting supervisions and appraisals in line with organisational policies.
• Conduct & Performance: Address any conduct or performance issues with the support of the HR advisor.
• On-Call Duties: Undertake backup on-call duties as part of a planned rota, supporting the centralised out-of-hours on-call service.
• Collaborative Planning: Work closely with the line manager, care scheduler, and other colleagues to proactively plan for ongoing recruitment and resource needs.
• PPE Coordination: Ensure the timely supply of PPE to all care workers.
• Policy Knowledge: Maintain a working knowledge of all relevant policies and procedures.
• Reporting & Development: Routinely identify and report any areas of concern, potential business development opportunities, quality compliance issues, and any business-related prospects or threats to your line manager.

If you have previous experience in a similar setting,  naturally proactive, compassionate individual with a strong commitment to excellence, we want to hear from you.

Please apply with a copy of your CV today and a member of our team will be in touch!