Your new company & role

A high growth business in Egham is looking for a Customer Service Administrator to join their scheduling team. In this role you will liaise with internal stakeholders to ensure customer deliveries arrive up to standard and within agreed timescales. This is an office-based position, with a high level of customer interaction. This position has come about due to company growth and over time, the successful candidate will have the opportunity to progress within the existing team or move internally to other teams. Key duties include:

• Resolving customer queries via phone/email.
• Scheduling collection and delivery of products.
• Communicating delivery times to customers
• Liaising with internal teams - in person, via phone and email
• Ensuring documentation is up-to-date and correct on the system before scheduling delivery.

Due to the nature of this role, you will be in the office 5 days a week. Working hours are Tuesday to Saturday, working 37.5 hours/week on a rotating shift pattern (Tues to Fri 7.30am-4pm, 8am-4.30pm, 9am-5.30pm & 10am-6.30pm / Sat 8am-4pm & 9am-5pm)

What you'll need to succeed

You'll have previous experience in an office-based position with frequent customer contact. This could be within a customer service or administration, including roles such as a Resource Scheduler or Bookings Coordinator. You will have excellent MS Office experience (Word, Excel, Outlook) and the ability to work in a fast-paced environment.

What you'll get in return

You'll receive an annual salary of £26-28k plus benefits. Free on-site parking is available.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

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