Locations: Glasgow, Liverpool, Newcastle Upon Tyne, Nottingham, Worthing

Are you passionate about leading large-scale recruitment operations?

Are you ready to shape the future of recruitment in one of the UK's largest government departments?

If so, continue reading to find out more about this fantastic opportunity to join Unity Business Services, within HMRC.

Job description

As Deputy Head of Unity Recruitment Operations, you will take responsibility for transactional recruitment activities within HMRC.

This is a vital role in which your primary focus will be to ensure that UBS provides an excellent service for all, whilst shaping the way we recruit to be innovative and efficient.

Key Responsibilities

• Leading an Operational Recruitment team of circa 125 FTE with 4 direct reports.
• Responding to operational demands promptly and advising on best approach.
• Providing recruitment advice and support at a senior level to ensure high profile recruitment campaigns are run successfully.
• Partnering with key stakeholders across the organisation, ensuring that the end-to-end recruitment process is planned and managed effectively by all stakeholders.
• Working closely with operational business leads and senior managers to create recruitment plans which are cost-effective and deliver excellent service for the business and applicants.
• Reporting on recruitment transactional performance and analysing the data to drive understanding of the process and identify areas for improvement.
• Measuring the performance of operational recruitment, identifying areas where improvements are required. Using this data, you will create improvement plans and work with stakeholders and the wider team to get buy-in to the changes needed.
• Working with the Civil Service Commission, ensuring adherence to principles and correct levels of engagement are in place.

Person specification

The ideal candidate for this position will be a dynamic and innovative leader with a passion for driving excellence in talent acquisition. We're seeking an individual who can thrive in a challenging environment, bringing fresh ideas to streamline processes and enhance our recruitment strategies. The successful applicant will be a strategic thinker with a collaborative approach, capable of inspiring and motivating their team while fostering a culture of continuous improvement. They will be committed to upholding the highest standards of professionalism, ethics, and data security in all aspects of their work.

Essential Criteria:

• Recruitment: Strong experience of working within recruitment and knowledge of recruitment systems.
• Leadership: Experienced in leading large teams within a large-scale operation/shared service function.
• Communicating and influencing: Proven track record of communication with and influencing senior colleagues and stakeholders to drive service improvements.
• Decision Making: Skilled at using data and reporting to drive decisions, making recommendations for future improvement, set direction and prioritise workloads.
• Service delivery: A proven ability to use data and evidence to effectively engage with a range of stakeholders, to understand performance and drive improvements.
• Continuous Improvement: A proven record of successfully leading and delivering business change and meeting deadlines.