Technical Support Estimator

Posted a week ago by Spraybooth Technology Ltd

Location:
CO10, Sudbury, Suffolk

An opportunity has arisen for an enthusiastic & friendly Technical Support Estimator to join our team. Providing level 1 Technical Support to our clients and creating estimates for work required. You will be a team player, with an excellent attitude towards customer service.

Spraybooth Technology Limited are one of the UK’s leading innovators in spraybooth design and manufacture with a growing customer base, which includes vehicle manufacturers, independent body shops and franchised bodyshop networks. STL has also become a leading supplier of bespoke spraybooths for commercial vehicle, rolling stock manufacturers and the aerospace industry. 

Monday - Friday 8am to 5pm.

Responsibilities & Tasks
• Preparation of quotations for repairs, including sourcing parts
• Liaising with suppliers and keeping up to date with due dates on parts
• Schedule engineers via team scheduling software, ensuring accuracy of information is maintained. 
• Taking calls from customers and providing technical support (training will be given).
• Reviewing Engineers visit reports to see if remedial works are required and quoting customer accordingly. 

Experience / Skills
• Previous customer service experience
• Some understanding of gas burners/mechanical/technical an advantage
• Excellent administration & grammatical skills, competent in Microsoft Word, Excel & Outlook
• Good interpersonal and communication skills
• Good attention to detail and problem-solving skills
• Team player

Benefits Package
• Salary negotiable depending upon experience
• Pension (5% contribution by STL)
• Private Health Scheme
• 25 Days annual holiday, plus statutory holiday

** UK based candidates only **

Type:
Permanent
Start Date:
01/08/2024
Contract Length:
Permanent
Job Reference:
Tech Estimator
Job ID:
221964011
Applications:
Less than 10

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