We have been transforming lives for people in Surrey for over 50 years. Over this time we have successfully grown our services and we aim to continue to strengthen our activity and grow to support more clients in the future.

Location: Surrey
Job Type: Full time (we are also open to people interested in part time or flexible working), permanent
Salary: £26,500 pa (pro rata for part time) + benefits
Hours: 39 hours per week

As the Team Administrator for Client Services, reporting to and supported by the Director of Client Services, you will play a key role in improving the effectiveness of the Client Services Leadership team, enabling us to be more available and accountable to Transform’s clients.

The Team Administrator is an exciting role for a motivated and ambitious self-starter, with experience of administration and project management within a busy customer-focused organisation. It is a varied role which will encompass a range of activities with opportunities to learn and work across Transform.

This will be a hybrid role but will be based at our Head Office at Bradmere House, Leatherhead with some flexibility to work from home. Occasionally you may also be required to work at one of our other offices or attend meetings.

We’re ideally looking for:

• Someone with experience of working in a customer services environment.
• Someone with great organisational skills who can co-ordinate projects requiring input from different colleagues.
• Excellent verbal and written communication skills.
• Good IT skills, especially using Microsoft packages.
• An understanding and awareness of good information governance and data protection.
• Can work as part of a team and can prioritise workloads.

Tick most of the boxes but not all? The best candidate rarely does. So, if you are excited by the role and can do most of what we are looking for, go ahead and apply; you could be exactly who we need.

About Transform Housing & Support

We believe that everyone should be able to live independent and fulfilling lives. We provide housing and support for many socially excluded and vulnerable people across Surrey, parts of Berkshire, West Sussex and the London Borough of Sutton.

Why work at Transform

Transform is a place where all colleagues are valued. We want to make sure colleagues have the flexibility they need to balance their personal lives and do well at work. We focus on outcomes and are open to different ways of working including flexible hours where possible.

Our benefits are great too and include:

• 28 days annual leave per annum, plus bank holidays (pro rata for part time)
• An additional 1 day (pro rata) per annum wellbeing day
• A defined contribution pension scheme
• Training and development opportunities
• Interest-free staff loans
• Flexible working options
• The opportunity to buy or sell up to five days annual leave per holiday year
• Life assurance cover

Other things you need to know

At Transform we celebrate diversity and know that it is critical for our success. We work hard to make sure we’re inclusive, so we want to hear from anyone who is great at what they do and who shares our values.

If you need any adjustments during the application or selection process so you can do your best, just let us know. We will be happy to help.

We review CVs as we receive them and interview as soon as we have applications that look like a good match, so apply as soon as you can to avoid missing out.

You may have experience in the following: administration, organising events and/or helping to run student societies or clubs in an education setting, customer service roles, personal or executive assistant role, working with people experiencing homelessness or other challenges.

You may also have experience of: Business Administrator, Administrator, Administration Assistant, Office Administrator, Admin, Administrative Coordinator, Administrative Specialist, Administrative Support, Administrative Assistant, etc.

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