Parts Advisor
Posted a week ago by Vantage Recruitment
Are you a highly organised individual with parts experience?
Do you thrive in a fast-paced environment and enjoy providing exceptional customer service?
We're looking for a motivated Vehicle Parts Controller to join a busy stores department. You'll play a vital role in ensuring the parts operation runs smoothly, keeping our clients' engineers and customers satisfied.
So as the Parts Controller what will you be doing ?
- Ensure the accurate and timely completion of all parts department administration tasks (stock audits, reports, deliveries, invoices).
- Manage stock inventory in conjunction with the Team Leader, ensuring our clients' engineers are fully replenished.
- Process parts requests promptly and accurately to support the service department.
- Build and maintain relationships with internal and external customers, providing exceptional service via phone and face-to-face interactions.
- Assist the warranty team by guaranteeing timely returns of parts to suppliers.
- Conduct annual engineer van stock checks and participate in annual stock takes.
- Maintain a safe work environment by adhering to health and safety regulations and company policies.
- Greet customers and visitors professionally and courteously.
- Escalate any issues requiring management attention.
- Manage delegated tasks and responsibilities according to company procedures and budget.
- Perform other duties assigned by management.
- A minimum of 2 years' experience working in a parts department.
- Experience with commercial vehicle, HGV or refrigerated parts is desirable.
- A valid UK driving licence. - Non negotiable as you will be travelling on occasion
- Excellent organisational skills with the ability to prioritise and work effectively under pressure.
- Proficient in MS Office Suite (Word, Excel, Outlook & PowerPoint).
- Strong communication and interpersonal skills.
- A meticulous attention to detail.
- The ability to work as part of a team.
Ready to take your career to the next gear?
- Company pension
- Free parking
- On-site parking
- Sick pay
- Type:
- Permanent
- Contract Length:
- N/A
- Contact Name:
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- Telephone:
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- Job Reference:
- 749138
- Job ID:
- 221965418
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