Sales Manager

This is an opportunity for a proactive and sales-oriented Sales Manager to play a key role in our growth and success. This is a pivotal role within the organisation, which involves overseeing the sales operations, developing, and executing strategic sales plans, leading a dynamic team of Account Managers, and building strong relationships with customers and driving revenue growth.

In addition to the commercial aspects of the business, the postholder will work alongside applications engineers on existing and new business opportunities in accordance with our strategic objectives.  Travel will be necessary within this role, mainly within the UK and Europe.

Management

• Train, and develop a high-performing team of Account Managers
• Provide ongoing coaching, feedback and support to ensure team success
• Responsible for the sales planning process
• Responsible for reporting sales performance to company and group management
• Creation of & progress reporting of individual and departmental goals
• Liaison with other locations (Sales offices & Manufacturing plants)
• Responsibility for departmental compliance (IATF, TS 16949, J-Sox) and procedures/processes supporting these

Direct Customer Activity / Account Management

• Responsible for all aspects of the business with major OEMs, developing trusting relationships to ensure they do not turn to our competition

• Identify and pursue opportunities for our business and keep systems and forecasts up-to-date and accurate

• Work collaboratively with other key departments such as Design and Product Development to ensure alignment and customer satisfaction
• Anticipate account changes and improvements and acquire a thorough understanding of key market and customer needs and requirements

• Manage your time effectively, creating quotes, follow-up leads and closing new business

• Prepare and update Sales Plans and provide regular reports of progress and forecasts to internal and external stakeholders using account metrics

• Keep up to date with industry trends and new technologies and share information with clients on possibilities to utilise products

• Resolve issues and problems faced by customers and deal with complaints effectively to maintain trust

• Serve as the link of communication between key customers and internal teams.

• Take full accountability for demonstrating effective activity and delivering sales performance targets

• Accurately convey customer requirements to the business, thereby delivering best fit and accurately priced solutions