Design Assistant – Amersham

We are recruiting for an Design Assistant to join Nolte Kitchens. This role would suit kitchen designers with some good initial experience/exposure already obtained in the kitchen design retail market with ambitions to learn in post with a luxury and growing retail brand.

Nolte Kitchens is a family owned business, one of Europe’s largest Kitchen manufacturing businesses and Germany’s Favourite Kitchen Brand, having been voted for the third time in a row. Product quality and innovation are at the heart of our success, creating market leading ranges which our dealers and customers alike love in equal measure. A truly global player we export to over 70 countries around the world and in the UK have 15 retail showrooms.

This role is based in our Amersham showroom.

Key responsibilities

• Use of internal systems including CRM reporting tools efficiently (training will be provided)

• Assist in drawing new plans/designs based on customer/client brief.

• Supporting the Showroom Manager with ordering processes/liaising with our manufacturing colleagues in Germany and completion of technical drawings for customer/client projects.

• Lead taking, booking design appointments and presenting designs to clients/customers.

• Administration support for showroom lead marketing activities.

• Engaging with walk in customers and ensuring our customers receive the highest level of customer service.

• Answering the phone and dealing with daily enquires and customer/client enquiries throughout a project.

• Ensuring the showroom is maintained to high level of cleanliness.

Candidate requirements

• At least two years previous kitchen design experience with a high end and/or German kitchen retailer is preferable but other kitchen retail design experience will be considered..

• Customer service experience

• Knowledge of design using CAD software.

• Training on our product design system (Winner) will also be provided. 
• Proactive with a desire to learn and develop in the role

• Strong attention to detail

• Ability to prioritise work and manage multiple tasks

• Good communication and presentation skills and IT literate

• Ability to work as part of a team and independently

• Personable, friendly and confident with a can do attitude

• Driving Licence (preferred)

What's on Offer

• Salary: £25,000-£28,000 DOE

• Company pension (after three months).

• Perkbox discount scheme for hundreds of high street retailers.

• 25 days’ holiday a year plus bank holidays.

• Free hot drinks

• Opportunity for ongoing training and development

• Access to wellbeing services and an Employee Assistance Programme which provides access to 24/7 counselling and support helpline

Working arrangements

• Full time. 5 days a week to include (in future) a late night on Thursday (7pm close) and Saturday working on a rota system (flexible day off in lieu during the week).

• Based in our Amersham Showroom (on-site in person) with some training at other locations including Westminster and MK as required.

• Some occasional lone working in the Showroom.

Diversity

We recognise and value the importance of diversity to help make sure we have lots of different perspectives. We know that this will help us engage positively with our clients and customers and create happy teams full of people that want to learn and want to be inspired by each other and our different experiences and backgrounds.