Sales Controller

Location: Bristol, BS4

Salary: Between £27,000 to £30,000 per annum (OTE £50,000 to £55,000), plus company car!

Hours: 45 hours per week, worked between the hours of Monday to Friday 8:30 to 18:00 and Saturdays 08:30 to 17:30

Holiday Entitlement: You will receive 30 days holiday (inclusive of Bank Holidays)

Our client

Our client is a family run multi-franchised dealership group which has been established for over 80 years. They sell and maintain new and used Renault, Dacia, Citroen, Peugeot, and Volvo.

Many of our clients’ employees have been with them for over 20 years, starting in junior roles and progressing into senior management. Our clients open and supportive management system provides a great place to realise your potential and unlock your career.

Their Peugeot dealership are looking for a new Sales Controller to boost their team!

Benefits:

• Amazing progression opportunities
• Colleague Referral Bonus of up to £1,000
• Extensive Manufacturer Training
• Exclusive Discounts on New and Used vehicles.
• Discount on MOT & Servicing (including your family)
• Cycle to work scheme.
• A range of training and leadership development programmes
• Life Assurance (death in service benefit)
• Staff & Family Car Scheme
• Employee Assistance programme with access to a 24/7 helpline and designated Mental Health First Aiders

Key Responsibilities:

• Sales Support & Customer Retention: Aid in prospecting and follow-up activities within the team to boost sales and maintain customer loyalty.
• Customer Finance Interaction: Work alongside the Sales Manager to prepare and present finance quotations compliant with Consumer Duty standards.
• Marketing Collaboration: Ensure consistent communication with the Marketing department to keep the website updated with the latest finance offers.
• Second-Level Negotiation Support: Provide necessary intervention and advice during finance/insurance negotiations to aid the sales team.
• Sales Documentation & Compliance: Oversee the completion of sales contracts that align with customer needs and sales objectives, ensuring adherence to Consumer Duty processes.
• Performance Monitoring & Training: Manage tools like FISC/eMaster to maximize potential, maintain customer relationships to the highest standards, and train the team on achieving top results in Mystery Shop standards.
• Administrative Excellence: Handle all administrative functions with precision, ensuring compliance with relevant sales legislation including Consumer Duty, FCA, and GDPR.

Requirements:

• Must hold FCA/SAF accreditation.
• Proven ability to handle and resolve customer issues with professionalism and empathy.
• Strong interdepartmental communication skills and attention to detail.
• Ability to work independently in a dynamic environment, managing both personal and team workflows.
• Maintain a professional image consistently in all customer interactions.
• Stay updated with new products, systems, and services and implement effective showroom controls.

Aligra have been established since 2007 and have since implemented supply partnerships with a number of the UK’s leading logistics companies. Whilst we work across all industries, we specialise in recruitment and talent management for the Automotive & Engineering, Driving & Industrial, Hospitality and Professional & Executive sectors.