Sales Administrator - Expiring soon!
Posted 11/07/2024 by Reddiseals
About Reddiseals: Reddiseals is a leading supplier of window and door hardware to the construction industry. We pride ourselves on delivering high-quality products and exceptional customer service, whilst providing a friendly and varied working environment with progression opportunities.
Principal Responsibilities: As a Sales Administrator, you will play a crucial role in ensuring smooth operations within our sales department. Your responsibilities will include:
Customer Interaction:
- Proactively handling customer enquiries and orders via phone, trade counter, email, and internet channels.
- Providing excellent service by addressing customer queries promptly and professionally.
Order Processing:
- Accurately and efficiently processing orders using our new ERP system.
- Collaborating with the Operations team to ensure timely and accurate order fulfilment.
Product Information and Quotations:
- Offering product information, advice, and quotations to customers.
- Assisting customers in making informed decisions about our products.
Complaint Handling:
- Managing customer complaints and queries courteously and professionally.
- Resolving issues promptly to maintain customer satisfaction.
Continuous Improvement:
- Contributing to the development of the sales department by suggesting improvements and innovative ideas.
Experience & Skills Required: To excel in this role, you should have the following qualifications and skills:
Previous Experience:
- Prior experience in a similar sales administration or customer service role.
Communication Skills:
- Excellent communication and interpersonal skills.
- Ability to engage with customers effectively.
Technical Proficiency:
- Familiarity with Microsoft Office applications.
- Proficiency in using ERP systems.
Attention to Detail:
- Strong organisational skills and attention to detail.
- Accuracy in order processing and documentation.
Adaptability and Teamwork:
- Ability to work under pressure and prioritize tasks.
- Comfortable working both independently and as part of a team.
Positive Attitude:
- A proactive, flexible, and positive approach to work.
- Passion for construction products and values.
Salary & Benefits:
- Competitive annual salary commensurate with experience
- 22 days holidays per annum increasing to 25 days after 2 years’ service + bank holidays
- Private contributory pension with salary sacrifice & death in service benefit
If you are interested in this opportunity, please apply with your CV to Maddy Senatore. We look forward to hearing from you.
- Type:
- Permanent
- Contract Length:
- N/A
- Contact Name:
- Login or register to view
- Job Reference:
- Sales Administrator
- Job ID:
- 221985675
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