We are recruiting the position of European Time Critical Logistics Coordinator for our client, a successful International 3PL organisation based in Redditch.

The successful candidate would be responsible for the below:

• Responding to customer enquiries and providing quotations
• Sourcing and communicating with suppliers, negotiating when required
• Tracking and updating shipments on the TMS
• Ensuring clear and accurate communication with the warehouse if applicable
• Keeping on top of transport legislation requirements in the UK and Europe
• Ensuring all admin tasks are completed (POD, POs,)
• Ensuring deadlines are met
• Liaising with Operations, Accounts and Warehouse
• Effective escalation of issues relating to customers / System requirements
• Maintenance of system data and its integrity

Overall Purpose / Scope of Position:

• Ensuring all tasks are undertaken and completed in a timely and accurate manner
• Delivering first class customer service
• Improving KPI and conversion rate

Working Conditions / Other features of Job: As the freight industry can be unpredictable, the hours will at times require flexibility

Health, Safety and Environmental Factors:

To observe the Company Health & Safety Policy

To understand and achieved a high level of H&S standards

To ensure others (colleagues and contractors) also follow and understand the Company H&S Policy

Experience required:

Experience in a similar position preferred

MS outlook and MS Office – Knowledge of Word and Excel desired

An understanding of KPIs and the importance of monitoring these on a regular basis

Working within a fast-paced environment

Experience with Customs legislation and requirements

Good understanding of the Automotive industry and the impact of Time Critical shipments

Personal Competencies:

• Self-managing with good attention to detail
• Knowledge in Brexit regulation would be an advantage
• Highly organised with the ability to remain focused under pressure
• Must have a good level of English and Maths
• Must have strong geographical knowledge
• Must be computer literate including MS Office, email, spreadsheets
• Ability to multi-task and juggle priorities to meet requirements
• Leading by example with a self-motivated, “can do” approach to achieving requirements & targets
• Knowledge of an European language would be an advantage
• Flexible – a “team player”
• Must be a problem solver
• Must have a pro-active attitude

If you feel that you have the desired skills and experience to exceed expectations in this role, please do apply now.