Supply Chain Coordinator

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Supply Chain Coordinator

This is a shift based role working 5 days per week to support the activities of our operation, the workload of which varies by season. Shifts are rota'd in advance and will involve working every other weekend with a 3:30pm finish (this can be earlier or later depending on the season).

Role responsibilities

· Import, check, and distribute all Customer orders received through True Commerce and various other forms.

· Collation and management of both grower 3-day estimates and central pack house stock sheets.

· Plan a wide range of customer orders efficiently and accurately throughout the day using daily and weekly plans, distance to depot, pallet fill and Grower/Haulier restrictions to ensure customer service levels and expectations are achieved.

· Liaise with Account Managers, Planners and MRP teams for the allocation of daily customer orders.

· Discuss and confirm any required changes to Day 1 supply.

· Process customer orders through our internal systems and communicate orders to packhouses and growers.

· Distribute complete and final orders to Customers, Growers and Packhouses.

· Maintain and update relevant customer order requirements using various customer specific portals, websites and forms to support right first time processing of orders.

· Plan, Book and Distribute all haulage details from all Grower sites and update with any amendments using various haulier and customer portals and internal forms using our systems.

· Monitoring and checking post-delivery orders and resolve any overs/shorts and claim issues arising from completed customer orders.

· Obtain any relevant paperwork that can be used in the support of any claim.

· Ensure samples are processed and entered onto internal systems.

· Monitoring daily system checks have run and are completed as expected so following day runs smoothly.

· Ensure all paperwork is in order and saved.

· Liaise and build relationships with all areas of the business, Berry Gardens Growers, Customers, Hauliers, other suppliers, and other external parties.

· Department Champion role – The testing of any upgrades to the system

· Other ad hoc administrative duties as required.

Personal Attributes

· Administration & Sales office experience

· Positive, outgoing & friendly personality

· Good mind for mathematical problems & logical thinking

· Methodical approach with good attention to detail

· Ability to work systematically with a keen eye for detail.

· Good computer skills (Microsoft products mainly – Prophet Pr3 experience an advantage)

· Ability to work as part of a Team and using own initiative.

· Ability to work under pressure and to deadlines, planning time & priorities.

· Ability to respond and make decisions quickly.

· Ability to manage time to maximum effect.

· Willingness to work unsocial hours, including Weekend’s and Bank Holidays & rota’d on call