Job Purpose / Objectives: 

Ensure that customer orders are packed and ready for delivery, fulfilled correctly, and despatched on time, with all appropriate paperwork

Packing: 

• Inspect items before packing ensuring test and inspection has been completed
• Safely and securely pack products and components according to company standards
• Use appropriate packing materials and methods to protect items during transit
• Label packages accurately with relevant information, including but not limited to shipping addresses, handling instructions, and contents
• Operate packing equipment tools such as packing foam machine
• Assist in maintaining accurate inventory levels of packing materials and shipping supplier, collaborate with the procurement team to reorder supplies as needed

 Shipping:

• To prepare and process shipping documents including collection sheets, custom invoices, packing lists & all shipping-related labels
• Coordinate with customers, carriers, and freight forwarders to arrange transportation and ensure timely delivery of goods, including the use of shipping portals such as FedEx, DHL etc
• To despatch products on time with accurate records being kept, via the most efficient and cost-effective method, which meets or exceeds the clients’ expectations.
• Resolve shipping-related issues, such as delays, damages, or discrepancies.
• Maintain shipping records and logs for compliance and reporting purposes
• Keep an electronic record of test sheets after despatch
• Maintain traceable records of temporary Imports so they can be reconciled with exports to minimise payments to HM Customs.
• Assist the Procurement team with Imports as and when required
• To collate and report costing of shipping products such as material usage, time taken, quality, on-time delivery etc.
• Maintain continuous cover in these duties with counterparts in other companies in the Group.

Requirements:

• Experience in a logistics or warehouse role is desirable
• Understanding of customs requirements and commodity codes is desirable 
• Experience in an engineering company is desirable 
• Good attention to detail 
• Ability to make/maintain clear and accurate records 
• Self-starter with organised approach
• Computer proficiency 
• Ability to lift and move heavy packages and stand for extended periods 

Other Information:

• 40 hour week paid weekly 
• 20 days holiday plus all bank holidays from Day 1, increasing to 25 days holiday plus bank holidays with length of service 
• Overtime is available subject to needs of the business
• Salary Exchange pension structure, with employee contributions matched by company at 5% 
• Annual discretionary bonus paid at Christmas subject to company and individual performance 
• Wellbeing resources and retail discount vouchers through Perkbox