Mechanical Engineering - Technical Support Administrator
Posted 15/08/2024 by Express Engineering (Gateshead) Ltd
At Express Engineering, we are dedicated to delivering innovative solutions and exceptional results for our clients. As a dynamic and growing company, we value teamwork, creativity, and a commitment to excellence. We are an Oil & Gas equipment manufacturer based in the North-East of England, with over 50 years of experience in manufacturing critical subsea components and systems.
We are part of the Express Engineering Group who employ more than 300 employees across the two companies, Express Engineering (Gateshead) and Express Engineering (Fabrications) (trading as QA Weld Tech).
We are currently seeking a highly motivated and organised Technical Support Administrator to join our team.
Key Responsibilities
- Review assembly and factory acceptance test documentation to ensure compliance to requirements
- Ensure the latest revisions of the assembly and factory acceptance test documentation are obtained via customer portals and available for review
- Upload verified documents to LogiDoc, our document control portal
- Manage queries ensuring timely resolutions
- Provide general administrative support to the Test and Assembly team
Essential Requirements
- Strong organizational skills and attention to detail.
- Excellent communication and interpersonal skills.
- A proactive approach with a problem-solving attitude.
- Have a customer focus and a right first-time mentality.
- Willingness to learn and grow in a fast-paced environment.
- Proficiency in Microsoft Office programs.
- Experience of evaluating technical documentation would be an advantage.
What We Offer
- A collaborative and supportive work environment.
- Enhanced employer pension contributions.
- Employee Assistance Programme.
- 25 days holiday plus bank holidays.
- Sports and social club allowing access to on-site gym and squash court.
- Free tea and coffee.
- Free on-site parking.
How to Apply
To apply for this Technical Support Administrator role at Express Engineering, please click apply online and upload an updated copy of your CV.
Join Our Team
This is a fantastic time to join us at Express Engineering, we continue to see growth of our order book.
Express Engineering is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome all applications however; you must be eligible to work in the UK.
This is a full-time permanent role, Monday to Friday.
- Type:
- Permanent
- Contract Length:
- N/A
- Contact Name:
- Login or register to view
- Job Reference:
- TechSupAdmin
- Job ID:
- 222020975
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