Customer Service Administrator
Posted 19/08/2024 by First Base
Customer Service Administrator
Location: Stonehouse
Salary: £25,500 per annum + Bonuses
Hours: 8.30am/9.00am - 5.00pm/5.30pm
Key Responsibilities:
- Manage breakdowns and planned service visits from start to finish
- Build and maintain good working relationships with customers
- Ensure the systems are fully updated including SAP and Outlook calendars
- Complete all required administration tasks on SAP
- Maintain professional and timely communication with other departments within the company.
- Accurately prepare business reports to a very high level
- Support to the Managing Director and the Commercial and Technical Support Teams as required.
- Any other ad-hoc duties that may be required.
Key Skills:
- Excellent IT skills including MS office
- Customer focused with great attention to detail and accuracy.
- Ability to prioritise workload and work in a pressurised environment.
- Confident and enthusiastic communicator with excellent customer interaction skills (via telephone and email).
- Excellent problem-solving skills.
- Adaptable and ability to work on own initiative.
- Type:
- Permanent
- Contract Length:
- N/A
- Contact Name:
- Login or register to view
- Telephone:
- Login or register to view
- Job Reference:
- 5776
- Job ID:
- 222047029
Remember: You should never send money to a prospective employer or disclose any financial information. Should you encounter any job listings requesting payments or financial details, please reach out to us immediately. For further guidance, visit jobsaware.co.uk.
