Join a Dynamic Team as a Sales Support Administrator!

Our client is a fast-growing, technology-driven leader in energy data and services, with a legacy of over 40 years. Boasting more than 3.5k satisfied customers and a team of 300+ dedicated professionals, they are at the forefront of their industry. This exciting opportunity is based at their Bristol office.

Position: Sales Support Administrator

Salary: £22,000 to £24,000

Hours: 35 hours per week, Monday to Friday, 9 am-5 pm

Location: Bristol Office/Hybrid (2 days in the office / 3 remote). Occasional travel to Blackpool/Horley (5/6 times per year).

What Will Your Week Look Like?

• Support Excellence: Provide proactive assistance to the sales team, ensuring seamless operations.
• Inbox Management: Handle multiple inboxes with efficiency.
• Customer Interaction: Qualify and direct telephone and email enquiries.
• Order Processing: Accurately capture and process orders in our CRM, billing, and management systems.
• Quality Assurance: Maintain high standards in sales orders and contract processing.
• Service Adherence: Meet all service level agreements, ensuring timely responses to orders and queries.
• Data Management: Create and manage reports, providing accurate data in Excel or other formats.
• Communication: Maintain a clear audit trail through proactive phone and email follow-ups.
• Meeting Coordination: Organise and participate in weekly and monthly sales meetings.

Key Attributes required:

• Communication Skills: Precise written communication and a good telephone manner.
• Accuracy: High accuracy in data input.
• Experience: Proven sales administration experience in a technical environment.
• Problem-Solving: Strong analytical abilities and a knack for solving problems.
• Organisational Skills: Excellent administrative and organizational skills.
• Tech Savvy: Intermediate knowledge of Excel, Word, and Outlook.
• Customer Focused: Build rapport with customers and suppliers, demonstrating a customer-first approach.
• Team Player: Supportive, flexible, and positive attitude.

What can you expect in return for your hard work and dedication with this employer?

• Pension Scheme: Secure your future with our robust pension plan.
• Holiday Benefits: Start with 20 days of holiday, increasing to 25 with service. Plus, purchase up to 5 extra days per year!
• Health & Well-being: Access Employee Assistance programs for health, legal, and counseling support.
• Bonuses: Enjoy reward bonuses
• Travel Support: Season Ticket Loans to ease your commute.
• Company Culture: Engage in social activities like our Summer BBQ and Festive Lunch.

Excited about this role?** Send your CV today and become part of a thriving, supportive, and innovative team!

For your information:

*Interested? Please send your CV in as a Word format only

**Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship)

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