Full-Time Airport Customer Service Agent Opportunities ……….
 
Come join our friendly airport security team at Belfast International Airport (BT29 4AB) as we continue to grow and expand.
 
Our Customer Service Agents (Airport Security Agents) conduct passenger security screening and provide friendly customer service to both passengers and airport employees.
 
No prior security experience is necessary as full training will be provided.
 
You will need to have access to personal transport for this role.
 
Working shifts lasting 8 – 11 hours covering rosters between:

• 03:00 AM – 22:30 pm
• 4 days on 2 days off shift pattern that includes weekends and Bank Holidays

For this Customer Service Agent role, we are offering:

• Full airport security training and development.
• £11.45 p/h during initial training rising to £12.00 p/h.
• £22.90 p/h - £24.00 p/h (discretionary premium payments).
• 40 hrs per week guaranteed + Overtime.
• Weekly or monthly pay.
• Free airport parking + Airport staff retail discounts. 

The Main Duties & Responsibilities of the Customer Service Agent role:

• Assisting passengers through security.
• Carrying out body and baggage searches on customers and staff (full training provided).
• Conducting airport passenger security screenings and searches on airport employees and passengers at security control.
• Checking staff ID and passenger boarding cards before entering the security area.
• Operating X-Ray Machines (full training provided).
• Dealing with challenging situations that can occur in an airport environment. 

The Experience & Skills Required for this Customer Service Agent role:

• Customer service skills.
• Residency in the UK for a minimum period of 3 years.
• Physical fitness is required to perform repetitive movements and conduct body searches without assistance.
• The ability to stand, unaided, for long periods (this is an essential requirement). 

Successful Applicants will be subject to:

• A 5-year checkable history for security vetting purposes.
• Counter-Terrorists Check and Criminal Record Check (NI Check).
• Colour vision assessment.

We welcome any customer service experience from retail, hospitality, leisure, financial services, health and social care, travel, and tourism industries, or a similar environment.
 
If you wish to be considered for this Customer Service Agent position, don't hesitate to get in touch with Mandi Mann at Aviation Recruitment Network Limited.
 
Aviation Recruitment Network Limited is acting as an Employment Business.