Job Title: IT Support Engineer
Location: Oldham, Manchester
Salary: Up to £32,000 - DOE

Job Type:

Full-time, Permanent (37.5 hours per week)

Overview:
Join a dynamic and growing well established company with a rich history and a promising future, with ambitious plans for expansion and innovation.

My client is seeking a dedicated and experienced IT Support Engineer to enhance their established Quality team. This role is pivotal in maintaining and optimising there IT infrastructure, ensuring smooth operations on site.

Key Responsibilities:

• Server Maintenance: Manage and maintain server infrastructure, Active Directory, and Microsoft 365 administration.
• New Computer Setup: Handle the setup of new computers, both digitally and physically, as required.
• User Support: Address general IT queries from company users, providing timely and effective solutions.
• Cybersecurity: Assist with the maintenance and renewal of Cyber Essentials/Cyber Essentials Plus certifications.
• SharePoint Administration: Oversee SharePoint administration, ensuring efficient and secure information management.
• Collaboration: Work closely with existing IT staff and external IT service providers to implement improvements and streamline operations.
• Team Assistance: Support the team with any technical questions or issues that arise.

Skills and Experience Required:

• Relationship Management: Strong skills in relationship management, with the ability to engage and negotiate effectively.
• Communication: Excellent verbal and written communication skills.
• Problem-Solving: Exceptional problem-solving abilities, with a results-oriented mindset.
• Project Management: Ability to plan and deliver against project deadlines.
• Resilience: Self-motivated and able to perform well under pressure.
• Technical Proficiency: A solid technical background in IT is essential.

Education & Experience:

• Qualifications: A degree in Computer Forensics is desirable.
• Certifications: CompTIA certification is preferred.
• Academic Background: GCSEs (Grades 5 to 9 / C+ to A+) and A-levels in both Maths and English.
• Value Addition: Demonstrated ability to add value, reduce costs, and provide insightful business improvement advice.

Key Attributes:

• Energy and Enthusiasm: A proactive and positive attitude is crucial.
• Team Player: Ability to work collaboratively within a team environment.

If you are an energetic, enthusiastic, and skilled IT Support Engineer looking to make a significant impact, we want to hear from you!