Job Title: Service Administrator

Are you a detail-oriented and customer-focused individual? Are you looking for an opportunity to contribute to the efficient functioning of a dynamic team? If so, we have a temporary position as a Service Administrator waiting for you!

Our client, within the health care sector are dedicated to providing exceptional care and support to all. We are currently seeking a motivated Service Administrator to join the team on a temporary basis.

As a Service Administrator, your primary responsibility will be to ensure the smooth operation of the service desk and reception area. You will be the first point of contact for clients, so excellent communication and interpersonal skills are a must!

This is a temporary position- full-time hours are Monday-Friday 9:00AM-5:00PM. Fully office based.

Hourly rate from £14.00PH

What you'll do:

• Greet and direct visitors with a warm and welcoming attitude
• Manage incoming calls, providing accurate information and redirecting calls as necessary
• Assist with appointment scheduling and maintaining accurate records
• Coordinate with the team to ensure prompt and efficient service delivery
• Provide administrative support, including data entry and filing
• Be responsible for the receipt and processing of all referrals, screening, triage and comprehensive assessments
• Be responsible for generating prescriptions in preparation for signing; to include responsibility for regular and clear communication with the Clinical Team to ensure updating and amending prescribing information as appropriate.
• Work as part of an administrative team supporting the service with operational commitments to include organising diaries, allocating, arranging, cancelling and re booking client appointments, ensuring all appointments are fully utilised and reception is effectively managed.

What you'll bring:

• Proven experience in a service role or similar
• Excellent communication skills, both verbal and written
• Exceptional organisational and time management abilities
• Proficiency in MS packages
• Strong attention to detail and the ability to multitask effectively

Why Adecco:-

Candidate of the month

Perks at Work discount vouchers and collect points to spend

Support programme with 24/7 helpline

Eye care vouchers

Competitive pension scheme

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.