Hard Services Operations Manager
Posted 19/08/2024 by Ethan James
Ethan James Group are working with a large well respected Facilities Management Contractor on an exciting new opportunity for a new contract win in Taunton, Somerset.
The position is for an experience Hard Services Manager with specific experience within Critical environments to manage the technical hard services operations on a critical site with a small Data Centre.
Duties of the Hard Services Operations Manager are as follows
- Ensure that routine maintenance is carried out to all building plant, equipment, and systems to meet and exceed expectations, and agreed service level agreements.
- Sub-contractor management, including review meetings, ensure safe working practises are adhered to and keeping them honest.
- To conduct regular reviews of operating procedures, not limiting to logbooks, QHSE, observations, audits, EOP’s, SOP’s and electrical safety programs, making recommendations for improvements.
- Act as an escalation for all issues, subject matter expert across all M&E queries and people/client management.
- Liaise and keep informed both the client and the senior management on all aspects of operational commitments.
- Responsible for incident management in prioritising and coordinating events until closure, keeping concise records during escalations, and raising incidents, add actions and risks to the register across the platform, Quantum.
- Ensure there is 100% compliance across the asset management system (CAFM).
- An up-to-date life cycle report, highlighting opportunities for improvement and managing risk.
- To prepare and present the weekly operational report during the client meeting.
- Compiling and analysing key data for submission to the Account Manager for monthly reporting.
The ideal Hard Services Operations Manager will have
- Technical qualification either Mechanical or Electrical to minimum level 3
- Management qualification or experience within Hard Services Operations
- Experience of working in a fast paced, operational environment.
- Strong relationship management with colleagues, clients and sub-contractors demonstrating excellent communication / influencing skills.
- Robust and assertive attitude towards achieving results.
- Strong organizational abilities ensuring all documentation is stored and auditable.
- HV/LV AP is desirable.
- Type:
- Permanent
- Start Date:
- Immediate
- Contract Length:
- N/A
- Contact Name:
- Login or register to view
- Job Reference:
- HS Ops Manager
- Job ID:
- 222185889
- Applications:
- Less than 10
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