Office Manager | Peterborough | Full Time | up to £32,000 pa

We are a successful online retail business, specialising in personalised gifts and housewares, and we’re excited to welcome an experienced Office Manager to our team. This is a crucial role, requiring a detail-oriented professional who excels in a fast-paced environment. As a family-run company with a close-knit team, we value collaboration, dedication, and a positive attitude.

With a strong presence on multiple marketplaces and our own successful online stores, we are looking to expand further, including potential international sales. As our Office Manager, you’ll not only oversee day-to-day operations but also play a key role in managing HR functions, ensuring smooth customer service, and contributing to the growth of the team.

If you’re a dependable leader with a passion for organisation and a drive to make an impact, we’d love to hear from you

Are you the right person for the job?

• Have experience of general office management within an administration team
• Preferred experience within HR and/or recruitment with a knowledge of employment law and safer recruitment practices
• Experience in managing customer queries o
• Management skills
• Be a team player and contribute positively
• Be able to work on your own initiative
• Be detailed and accurate in your work
• Be a dependable, reliable, trustworthy and honest individual
• Be a focused, self-motivated and dedicated individual
• Have strong organisational, grammar and communication skills
• Be able to prioritise your workload and manage tasks effectively and efficiently
• Have the ability to work within deadlines and under pressure and should achieve targets set in a timely manner
• Be pleasant, professional and proficient
• Excellent IT skills
• Experience with online Market Places
• Building Documenting Systems and processes

What will your role look like?

• Over see Handle enquiries and provide exceptional customer service
• Working with different Marketplaces and websites
• To manage the HR process within the company
• Maintain personnel files and manage the lifecycle of employees
• Assist with training and development of staff
• Process monthly timesheets
• Manage employee absence
• Provide full support to HR functions including during disciplinary proceedings
• Provide other administrative support to the company as required
• Ensure maintenance of a coherent and comprehensive filing system and administrative processes are up to date within the company
• Process business transactions with precision and efficiency
• Assist with various office tasks, ensuring smooth day-to-day operations
• Arranging purchasing of materials and stock

What can you expect in return?

• 20 days annual leave plus 8 bank holidays
• The chance to join a well-established company
• Be part of a fantastic team
• Chance for Progression

What’s next? It’s easy! Click “APPLY” now! We can’t wait to hear from you!

Your data will be handled in line with GDPR.