Are you ready to be a vital part of a forward-thinking, globally successful company? If you have a passion for exceptional customer service and thrive in a vibrant, fast-paced environment, we have an exciting opportunity just for you!

• Customer Interaction: Answer and return calls promptly, using internal software to meticulously track and manage all details.
• Email and Ticket Management: Handle email inboxes and support tickets efficiently, providing timely solutions and maintaining high standards of service.
• Data Entry: Perform large volume data entry with precision and attention to detail.
• CRM Maintenance: Keep detailed records updated in the CRM system.
• Communication: Effectively liaise with third-party providers and internal departments to ensure smooth operations.

Your Profile:

• Detail-Oriented: A meticulous approach with a keen eye for detail.
• System Savvy: Ability to adapt to bespoke systems (training provided).
• Customer Service Experience: Prior experience is a plus but not essential.
• Tech Proficiency: Skilled in Microsoft Office, especially Word and Excel.
• Language Skills: Strong command of English, both spoken and written (additional languages are a bonus).
• Positive Attitude: Excellent communication and organizational skills with a can-do mindset.

Working Hours:

• Shift Patterns: 8:00 – 4:00 or 9:00 – 5:00, Monday to Friday, with flexible options available.
• Flexibility: Part-time hours available and occasional weekend & bank holiday cover.

If you're excited to bring your skills to a dynamic, entrepreneurial team and make a meaningful impact, we want to hear from you.