Job Title: Programme Manager

Starting: ASAP 

Duration: To be confirmed  

Hours: Monday to Friday, 9 – 5.30  

Location: Croydon, South London 

Band: 8D 

Pay:  £41 – £47ph PAYE  

£45ph - £51ph PAYE Inclusive of holiday pay  

£49ph - £55 Umbrella 

All rates are depending on skill, experience and pay type

 Duties:

• To lead on drawing together ED Quality Improvement Plans
• To liaise with project leads to ensure robust sub plan in place  
• To arrange ED Bi-weekly Improvement Group meetings
• To design and implement an exception reporting framework
• To work with individual leads and ensure actions are being progressed
• To update risk register to reflect risk management approach and mitigation
• To identify and support establishing key protocols for support
• To identify a set of key critical success factors against each element of improvement plan
• To establish weekly meetings with ED leads to establish clarity and focus on improvement 
• To ensure regular updates to the ED team through attendance to existing meetings/groups.
• Provide communication progress  and story boards for engagement with wide ED team
• Local changes to be communicated by informing at ED Huddles
• To develop communicative tools

Essential Experience:

• Experience working on a Band 8 Level
• To have experience working under time pressure 
• Experience working in a Emergency Department 
• Leading a team 
• Knowledge of implementing an improvement plan 
• Experience of healthcare systems and legislation

Desirable Experience:

• Post Graduate degree 
• Project Management Qualification

Person Specification: 

• Excellent communication skills both over the phone, via email and face to face
• Strategic thinker with excellent analytical skills
• Good interpersonal skills
• Ability to work under tight deadlines
• Excellent organisational skills
• Excellent analytical skills 
• A logical approach to problem solving
• Ability to deal with difficult situations in a professional manner