Sales and Renewals Advisor

Liverpool

My Client

A leading Insurance Brokerage is seeking a skilled Renewals Advisor to join their team based in Liverpool.

This company is a specialist Insurance Brokerage based in Liverpool, offering a range of products to their clients. With a focus on providing excellent customer service and adhering to industry guidelines, this company is a great place to work for anyone looking to develop their career in the Insurance sector.

The Role

This is a customer-facing role, where you will be responsible for providing support to customers with their insurance needs. In this role, you will be responsible for renewals, adjustments, and claims support. You will be expected to provide a high level of customer service, ensuring that all company and FCA guidelines are followed. 

Key Responsibilities of the Renewals Advisor:

• Provide excellent customer service to clients, dealing with queries and administering policies
• Efficiently process renewals and mid-term adjustments to control workload and achieve individual and company service standards
• Contribute to team goals and develop effective relationships internally and externally
• Make a positive input into team effectiveness, suggesting improvements to work systems and processes
• Ensure company brand materials and working space meet and exceed company presentation standards

Required knowledge and experience for the Renewals Advisor role:

• Product knowledge and insurance experience
• Results-driven with self-motivation
• Teamwork and organisation skills
• Oral and written communication skills
• Ability to influence through organic conversation

If you are a customer-focused individual with experience in the Insurance sector, this is the role for you. Apply now to take the next step in your career.

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Applicants must be located and eligible to work in the UK without sponsorship.

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