Job Title: Employment Advisor

Salary: Up to £34,000

Location: Hybrid - Dartford, Maidstone, Tunbridge Wells

MUST BE A DRIVER WITH ACCESS TO OWN VEHICLE

Role Overview

Trigon Recruitment are recruiting for a leading National Charity Working on the Thrive into Work contract, embedded with Primary Care, Community Health Teams, and the wider community you will be delivering employment support to participants in parallel to the health treatment being delivered by NHS clinicians. Working intensively with a maximum active caseload of 30 participants who have a health condition which impacts on their ability to gain work or stay in work. Assisting them to obtain and sustain employment that is consistent with their vocational goals, following the eight principles of Individual Placement and Support (IPS). Meeting and exceeding performance targets for referrals, programme starts, employer engagement, job starts and sustainment, in compliance with contractual guidelines and quality procedures.

Role Responsibilities

• Management of an active caseload of up to 30 participants to meet personal and team targets and KPIs and provide caseload support internally to colleagues
• Deliver the service using the IPS model for which training will be given
• Record all interactions with participants on the CRM system in a timely manner to meet contractual deadlines, compliance and evidence requirements
• If required update NHS systems within the service level agreement (systems include RIO, Care Notes, IAPTUS and various others)
• Ensure accuracy and compliance with contract data entry, processes and procedures, documentation completion and the Fidelity Scale
• Build relationships with clinical and community health teams to generate referrals and create collaborative working partnerships with NHS clinicians including GPs, Practice Managers, Nursing staff and wider clinical teams
• Attend meetings with clinical teams as an embedded IPS practitioner, where possible, and communicate with team members to integrate vocational services into health treatment processes
• Complete extensive outreach activities to secure referrals including delivery of Thrive into Work presentations to potential participants and community partners as required
• Conduct initial meetings with participant to build rapport, gain consent to proceed with the service
• Meet and support participants to understand their key skills, aspirations and goals through completing a Vocational Profile and produce an Action Plan to help them obtain and sustain competitive employment. This includes support with their job search, CV production, application forms, interview techniques and career development
• Assisting participants to understand their benefits through the delivery or sign posting for In Work Benefit calculations and sourcing additional financial support
• Focus on rapid job search with the participant, whilst utilising local support networks to help them overcome their barriers to employment
• To develop effective working relationships with a range of external agencies who might be better able to help individuals to achieve their employment goals

Experience

• Proven experience of generating programme referrals
• Proven experience of supporting people to obtain or keep work
• Proven experience of meeting and exceeding outcomes and targets
• Proactive approach to engaging with participants and sourcing potential referrals
• High level of optimism, initiative and effective interpersonal skills in order to engage effectively with participants, clinical teams and employers
• Focused approach to supporting job search and progression with a sense of urgency
• Proactive diary management and organisational skills
• Experience of working with someone on a one-to-one basis
• Ability to plan and organise workload to meet required targets and deadlines
• Accurate identification of participant support needs both pre and post-employment, with appropriate interventions delivered by self, or sourced through additional support networks
• Creating and delivering candidate Action Plans
• Experience working with employers to develop job opportunities for participants, and to support them whilst in work