Medical Receptionist - Warrington

Mondays - 8:00 - 12:00

Tuesdays - 13:00 - 17:00

Wednesdays - 8:00 - 17:30

Thursdays - 8:00 - 18:30

Fridays - 13:00 - 17:00

Rate: £14.80 per hour

Overview

We are seeking a detail-oriented and compassionate Medical Receptionist to join our dynamic healthcare team. As a Medical Receptionist, you will be the first point of contact for patients, providing exceptional customer service and ensuring smooth day-to-day operations in the medical practice.

Responsibilities

• Greet and check in patients with a warm and welcoming demeanor
• Schedule and confirm patient appointments using the electronic health record system
• Answer phone calls, respond to inquiries, and direct calls to the appropriate healthcare professionals
• Verify patient insurance information and collect payments
• Maintain a clean and organized reception area
• Assist with administrative tasks as assigned by the Practice Manager

Qualifications

• High school diploma/GED required; associate degree or certification in medical office administration is a plus
• Proven experience as a medical receptionist or in a similar role
• Strong interpersonal and communication skills
• Proficiency in using electronic health record systems
• Knowledge of medical terminology and insurance protocols
• Ability to multitask and prioritize in a fast-paced environment

Day-to-day

As a Medical Receptionist, you will greet patients, manage appointments, handle phone calls, verify insurance information, and ensure the smooth operation of the reception area. You will work closely with the Practice Manager, assisting with administrative duties and providing exceptional customer service to patients while maintaining a welcoming and organized environment.