Sales Support Administrator

Posted 20/08/2024 by Odin Careers Ltd

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Location:
Guildford, Surrey
Salary/Rate:
£30,000 - £35,000/annum

Are you ready to be part of a cutting-edge team in the technology sector?

Our client, an award-winning leader in their field, partners with premier vendors to drive sustainability.

We're looking for a Sales Support Administrator who thrives in fast-paced, tech-driven environments, particularly within sales departments handling complex orders and high-pressure demands.

Your Role:

As the Sales Support Administrator, you'll be an integral part of the sales team, ensuring seamless operations and outstanding service delivery.

What You'll Do:

  • Generate and manage customer documentation, reports, and orders.
  • Process and update orders using CRM systems, ensuring accuracy and efficiency.
  • Conduct follow-up calls with customers, maintaining up-to-date information in the system.
  • Support and collaborate with Account Managers/Directors to meet sales objectives.
  • Serve as an additional communication point for customers, enhancing their experience.
  • Assist with Pre-Sales queries, pricing, and complex quoting processes.
  • Monitor and manage third-party renewals, providing timely status updates.
  • Handle incoming calls and emails, ensuring prompt and professional responses.
  • Create and manage Pre-Sales requests and related activities.
  • Assist with tenders, questionnaires, and registration processes.
  • Manage travel bookings, hotels, and expenses for the sales team.

About You:

  • 5+ years of experience in a sales support, sales administration, or sales coordination role ideally within a technology services or IT solutions environment.
  • Exceptional attention to detail and ability to manage multiple tasks simultaneously.
  • Strong time management and organisational skills.
  • Excellent written and verbal communication skills.
  • Proficient in IT with extensive experience using various CRM systems.

Benefits:

  • 24 days of annual leave plus Bank Holidays.
  • Additional days off for your birthday and volunteering.
  • Life assurance and Private Medical Insurance.
  • Pension scheme.
  • Bike scheme.

If you're eager to join a dynamic team that values innovation, customer success, and personal growth, we want to hear from you—apply now!

Type:
Permanent
Contract Length:
N/A
Job Reference:
ODCSSA
Job ID:
222197732

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