MMP Consultancy currently has an opportunity for a Programme Delivery Manager to join a Housing Association based in Leicestershire.

This will be a permanent position paying £55,000-£57,000 per annum plus benefits

The Role:

• To successfully deliver the programme delivery and planned works programmes for my client for our Midlands properties. The primary focus for this role is to lead a small team to project manage our investment work contracts. To ensure works are delivered to a high standard, which also delivers excellent customer experience and high levels of customer satisfaction. This role will be required to deliver on the added value promises of our suppliers. Provide regular project updates and management reports. This role will also minimise costs of the service and enhance value for money, while still achieving the expected service standards.

Job Purpose:

• To deliver the investment and planned works programmes for my client for our Midlands properties. Investment works include kitchens, bathrooms, window, doors and roof replacements. Planned works include cyclical decoration and repairs to our schemes and other ad-hoc planned works as required.

• Carry out the role of contract administrator for the investment and planned works through our asset management system Keystone.

• Certifying contractor valuations and claims, including interim and final account payment.

• Carry out and manage the quality inspection process of works, including pre-start scoping, work in progress quality inspections and post inspection sign-offs.

• Manage the resident liaison officer to ensure the investment and planned works offer excellent customer experience and high levels of customer satisfaction.

• Review and update our stock data to develop future investment and planned work programmes.

• Prepare schedules of works, issue variations and contract certification and documentation through Keystone.

• Carry out your duties in accordance with the relevant health and safety legislation and regulations.

• Providing advice on contractual matters.

• Manage a small team which include two project surveyors, resident liaison officer and a co-ordinator to deliver the teams and organisation's corporate objectives and targets.

• To be part of my clients out of hour's duty surveyor team which involves being on-call on a rota basis to assist my clients out of hour's service.

• To ensure that the services for which the post holder is responsible deliver value for money.

• Attend evening meetings and committee meetings as and when required.

• To promote recognition of diversity in all aspects of service delivery.

• To project a positive image of the Group and its subsidiaries by providing an excellent level of customer service to all customers, including dealing with complaints.

• Comply with the Health & Safety Policy, ensuring own and others health and safety.

Title: Programme Delivery Manager

Salary: £55,000-£57,000 Per annum plus benefits

Location: Leicestershire