🧢 Role: Account Manager
💷 Salary: up to £50,000 DOE
🌍 Location: Manchester, UK

My client are a leading provider of telecoms and IT managed services. Priding themselves on delivering top-notch solutions to diverse clientele, ensuring they stay connected and efficient in an ever-evolving technological landscape. The team is dedicated to innovation, customer satisfaction, and continuous growth.

Currently seeking a dynamic and results-driven Account Manager to join the team. The successful candidate will be responsible for managing an existing portfolio of clients, fostering relationships, and driving growth through cross-selling and referrals. This role requires a proactive individual with a passion for telecoms and IT, excellent communication skills, a proven track record in sales, and a motivated individual who has the passion to develop new business. The role will be based in Manchester with the flexibility for hybrid work!

Key Responsibilities:

• Cultivate and maintain strong relationships with an existing customer base.
• Discover growth opportunities within current accounts through cross-selling and upselling strategies.
• Pursue and capitalize on referral opportunities to broaden the customer base.
• Work closely with internal teams to ensure smooth delivery of services and solutions to clients.
• Track and report on account performance, focusing on client satisfaction and retention.
• Keep informed about industry trends and product knowledge to offer expert advice to clients.
• Create and present presentations, proposals, and lead contract negotiations.
• Meet and surpass sales targets and key performance indicators (KPIs).

Experience & Qualifications:

• Verified experience in account management, ideally within the telecoms or IT industry.
• Solid understanding of telecoms and IT managed services.
• Outstanding interpersonal and communication skills.
• Proven capability to manage multiple clients and projects concurrently.
• Skilled in using CRM software and various sales tools.
• Highly driven, goal-focused, and able to work both independently and collaboratively.
• Excellent problem-solving abilities with a strategic mindset.

Company Benefits:

• Competitive salary with an attractive commission structure.
• Extensive benefits package.
• Continuous training and opportunities for professional growth.
• A supportive, team-oriented work environment.
• Potential for career advancement within a rapidly expanding company.