Service Desk Administrator

Posted 21/08/2024 by Bennett and Game Recruitment LTD

Location:
Hemel Hempstead, Hertfordshire
Salary/Rate:
£28,000 - £35,000/annum

Service Desk Administrator required for a Market leading HVAC Contractor for over 40 years. They specialise in commercial chillers, boilers and air conditioning. In the last 10 years, have also moved with the industry into FM services and beyond.



Service Desk Administrator Position Remuneration

  • Basic Salary up to £35,000 DOE
  • 09:00-17:00 Monday to Friday working hours
  • 23 days holiday + Bank Holidays



Service Desk Administrator Position Overview

  • Schedule London and home counties PPM visits for the HVAC Engineering division
  • Answer inbound calls from clients
  • Raising and scheduling jobs
  • Arranging engineers and subcontractors to attend works
  • Managing KPIs
  • Raising purchase orders
  • Office based in Hemel






Service Desk Administrator Position Requirements

  • Experience in the HVAC and FM industry
  • Previous role held Service coordinator/Helpdesk or similar
  • Highly Adept in handling in bound calls for customer queries and service requests
  • Highly proficient in CAFM systems, MICROSOFT Word, Excel, PowerPoint, Outlook
  • Administration responsibilities including filing, preparing documents, receipting, keeping and updating records
  • Live within commutable distance to Hemel

Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, and contact you in relation to this application and the services we offer.

Type:
Permanent
Start Date:
21/09/2024
Contract Length:
N/A
Job Reference:
SEL281253_1724248969
Job ID:
222203552

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