Please note that we are open to considering applications for all of our office locations.

This role will close at 00:01 on Monday 9th September and therefore we advise getting your application by no later than midnight on Sunday 8th September.

About Ofcom

Ofcom is the regulator for the communications services that we use and rely on each day. We make sure people get the best from their broadband, home phone and mobile services, as well as keeping an eye on TV and radio.

Our culture is clear – we live by our values: Empowerment; Excellence; Collaboration; Agility and Respect. These define how we work to deliver our purpose, now and in the future. The behaviours which support these values set the path for a fully inclusive and innovative culture at Ofcom.

We focus not only on what we do, but how we do it. We pride ourselves on being an organisation of people who genuinely care about helping others.

About the team you’ll be part of

The Online Safety Group’s purpose is to ensure UK citizens have a safer life online, by implementing and overseeing the requirements under the Online Safety Act 2023. The Group is responsible for delivering online safety policy, supervising online services, and building the technical expertise to ensure the aims of the regime are met.

The Strategy Delivery Team lies at the heart of the Online Safety Group. The team supports and enables the rest of the Group to deliver successfully. We do this by setting our Online Safety strategy and setting clear goals and timelines for the Online Safety regime. We help teams stay on track – including by managing timelines, budget, resources, corporate reporting and governance for the Online Safety Programme.

The Strategy Delivery Team is also responsible for other cross-cutting operational activities, such as leading a triage function, managing stakeholder engagement, and ensuring operational readiness.

We are recruiting several Strategy Managers and Strategy Advisors to join our Strategy Delivery team.

The purpose and scope of the role

The Strategy Manager will lead projects across the Strategy Delivery team. They will use effective project management, problem-solving, communication, and stakeholder engagement skills to help ensure all our strategy and delivery work stays on track.

Working with colleagues across the Online Safety Group and wider Ofcom, you’ll help ensure our ambitions for the Online Safety regime are focused in the right areas and stay on track. Our roles are diverse and appropriate for problem solvers, innovative thinkers, skilled project managers and/or people with a regulatory background. But we welcome applicants from a variety of backgrounds.

Your Key Responsibilities

This role is varied and will evolve over time in line with team priorities, allowing you to gain a broad range of opportunities and expertise to further your career at Ofcom.

This could include: working across teams to refresh our priorities for the regime; managing operational projects for the successful implementation of the new regime (such as ICT and/or process mapping); working in our triage function; developing our stakeholder engagement approach; leading our risk and governance processes; and more.

Key responsibilities may include:

• Developing and managing cross-team workplans for projects across the programme, in collaboration with teams across Ofcom - to ensure we deliver our big goals.
• Providing dedicated project management support across the Online Safety programme, including supporting our Video-Sharing Platforms’ work programme. Championing and rolling out project management tools where needed.
• Leading and/or supporting engagement with external stakeholders and developing stakeholder engagement strategies and materials.
• Leading or supporting the delivery of external publications, to ensure a consistency narrative across all of Ofcom’s OS documents.
• Working with Ofcom’s teams to bring together budget proposals for running the OS regime, alongside helping to keep in-year spending on track (working closely with Finance).
• Analysing, prioritising, and recommending a course of action on new and emerging harms as part of the OS triage function – communicating to colleagues at all levels.
• Developing and overseeing core operational processes to ensure the effective and efficient running of our OS operations.
• Overseeing and managing the workload of colleagues and delivering through others across the OS programme. Supporting and coaching junior colleagues.

We will allocate work based on business need, skill set, and interest.

The skills, knowledge and experience you’ll need for success

We welcome people with a keen interest or practical knowledge of Online Safety regulation and our mission to create a safer life online for people in the UK. We are specifically looking for people with the ability to:

• Building Solutions: Identify and solve complex issues, using evidence-based methods to gather insights and develop well-founded solutions based on thorough analysis.
• Trailblazing Ideas: Bring fresh perspectives through creative and original ideas that improve processes, policies, or services.
• Executing Plans: Organise tasks and set clear goals, managing resources widely, while keeping an eye on process. Expertise in project management disciplines. Ability to organise work effectively.
• Articulating Ideas: Express your ideas, thoughts, and information in a clear and concise manner, ensuring messages are understood by everyone. Strong written drafting and Powerpoint skills.
• Forming Relationships: Build and nurture positive and effective relationships with people inside and outside the organisation, sharing resources, and creating an honest team environment.
• Empowering Development: Support the growth and development of others’ skills and strengths, through empowerment and mentorship.
• Embracing Change: Remain flexible in the face of change, anticipating and adjusting to shifts.

Although we welcome people from all backgrounds to apply, we are particularly currently interested in hearing from people with previous experience in: managing complex budget planning processes, experienced project managers, and people with expertise in operational process mapping (involving multiple functions). These are not essential criteria.

To apply: please include a covering letter (two pages maximum) outlining your relevant experience and why you are interested in applying for the role.

At Ofcom we prioritise inclusive and diverse recruitment in order to truly reflect the society we represent.

Where positions are listed as full time, we remain open to reduced hours, part-time arrangements, job shares and other flexible working options from day one of employment. We warmly welcome applications from candidate returning to work after a break – for whatever reason.

As a disability confident employer, we offer interviews to any disabled applicant who meet essential criteria for advertised roles. Learn more about the scheme here.

If you need information in an alternative format or have specific preferences, please contact our recruitment team.