Operations and Business Development Manager

Location: London, Knightsbridge / Hybrid

Salary: Up to £50k plus discretionary bonus

Hours: Full time

Working as part of the team at an Appointed Representative of St. James’s Place Plc.

An outstanding opportunity has arisen for an Operations & Business Development Manager within a highly successful SJP Partner Practice. You will lead and oversee the operations of the Practice to optimise client relationships and ensure effective daily office management.

The Role: Operations & Business Development Manager

Reporting to the Principal of the Practice, you will be the lead on -

• Overall Operations Management: oversee all business functions including advisory, business development, paraplanning and administration – Ensuring that they also align with Compound Wealth Planning (CWP) ’s objectives 
• Client Relationship Optimisation: Ensure client-focused office management and improve the value proposition including dealing and resolving any client complaints and issues effectively
• Business Development: Find new avenues to grow the practice including monitoring reports to identify opportunities and challenges which might affect the growth of the Practice
• Efficiency and Productivity: Utilize technology to enhance productivity. Develop and implement effective infrastructure, systems, processes and procedures, monitor current processes and deliver continual improvement
• Team Coordination: Work with various teams and departments to ensure that all team members perform their key functions – Roles and Responsibilities
• Project Management: Lead/oversee/implement projects within the Practice
• Financial Management: Drive down costs to improve profit margins 
• Recruitment and HR: Manage recruitment and HR functions  
• Compliance & Legal: Oversee of the end-to-end business process, ensuring this is managed and tracked in line with Practice and regulatory standards 
• CEO Support: Assist the CEO by managing emails, calendars, and other tasks to free up their time.

The Person: Operations & Business Development Manager

• You will have a track record as a manager, in an operational office-based environment, preferably within SJP or a relevant Financial Services business for at least 4 years
• You have strong experience in Client Relations and Business Development of at least 4 years
• You are used to managing tasks and continuously improving processes
• You will have experience of managing and developing others and will be able to demonstrate this at interview
• You will have a good understanding of how you can add operational and financial value to a business, and you enjoy working as part of a team
• You will be a confident professional with excellent communication skills and the ability to motivate others
• You have strong influencing and time management skills and enjoy problem solving

St. James’s Place plc (SJP) is a leading, a highly regarded FTSE 250 Wealth Management company which distributes a range of Investment and Retirement products and financial solutions to a High-Net-Worth client base.
SJP has funds under management in excess of £181.9bn.
This business is well established and highly successful. 

Please note that this Partner Practice will conduct a standard Financial and Identity check on any candidates who are offered a role within this Practice.

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