Role Purpose

• To work with and within service/resident-facing departments of the council to develop a forward plan of engaging and fresh campaigns and communications activity.
• To help monitor emerging issues that could impact on the council and departments and ensure the authority is well positioned to handle such and alert the Change Project Manager and/or the Internal & Corporate Communications Manager as appropriate.
• To develop communications and campaigns plans to promote specific campaigns or initiatives.

Responsibilities

• To lead on the development and execution of communications activity and change campaigns and contribute to the Change Management Plan of the new One Lambeth Change Transformation Programme.
• To attend meetings such as departmental DMTs to ensure awareness of key events, issues, and messages in those departments and to develop proactive campaigns to showcase that work for use across multiple internal-facing and external-facing platforms
• To deliver a balanced programme of continual communications and campaigns-related activity, delivering a balance of proactive coverage and stories in support of the Borough Plan, council strategic priorities, and the internal design principles.
• To assist, where required, on the development and maintenance of the Change Management Plan and overall Change Delivery Programme timeline.
• To provide advice and guidance at a high level, including to relevant Strategic Director(s) and senior staff as well as elected Members (including the Leader and Cabinet) on both proactive and reactive communications and campaigns issues.

Knowledge

• Substantial experience of working with partners, residents, citizens and stakeholders
• Understanding of the context within which local government is operating, locally, regionally and nationally.
• Understanding of policy development and implementation