Waiting List Coordinator

Location: York

Job Type: Temporary

Duration of booking: This could be a temporary rolling monthly requirement which could be temporary ongoing

Start date: As soon as possible

Sector: Healthcare

Base: Hospital

This will be based on our client’s site

Band: 3 or 4 depending on skill and experience

Pay Rates:

£12.82 to £13.50 paye inclusive depending on depending on skill and experience

Working days and hours: Monday to Friday 9am to 5pm

Job Summary

• Booking patients into theatre lists
• Calling patients and matching them up to the criteria of the list
• Collaborating with a multi-disciplinary team of Consultants, Nurses and Healthcare Assistants
• Booking, amending and confirming patient appointments to prevent minimal Did Not Attends (DNA’s) and maximising clinic capacity ensuring there are no bottlenecks.
• Preparing Clinic packs and managing paperwork on behalf of clinical colleagues
• Clinic coordination and escalation management

• General hospital administration duties
• Dealing with incoming patient calls and emails
• The successful candidate must provide excellent customer
• The candidate must have strong communication skills, written and verbal
• Solid IT Skills is required for the role
• Duties will include communication with patients and guests
• Dealing with incoming queries
• To be successful in the role the candidate must be organised and proactive