We are seeking a friendly and customer-focused Front of House Waitress to join our team. As a Front of House Waitress, you will be the face of our establishment, responsible for providing excellent service to our guests, ensuring they have an enjoyable dining experience from the moment they walk in until they leave.

Key Responsibilities

• Guest Reception and Seating:

  • Greet guests warmly as they arrive and escort them to their tables.
  • Manage reservations, seating arrangements, and waitlists efficiently.

• Order Taking and Service:

  • Present menus, answer questions, and make recommendations to guests.
  • Take accurate food and drink orders and relay them to the kitchen/bar.
  • Serve food and beverages promptly and courteously.
  • Ensure that guests’ needs are met throughout their dining experience.

• Customer Service:

  • Handle guest inquiries, requests, and complaints with a positive and professional attitude.
  • Process payments accurately and efficiently.
  • Maintain cleanliness and organization of the front of house area, including tables, chairs, and dining spaces.

• Team Collaboration:

  • Work closely with kitchen staff and other front of house team members to ensure smooth service.
  • Assist in setting up and clearing tables and preparing the dining area for service.

Requirements

• Experience: Previous experience in a similar role in a restaurant or hospitality setting is preferred.
• Skills:
  • Strong communication and interpersonal skills.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Attention to detail and a commitment to delivering high-quality service.

Benefits

• Competitive hourly wage plus tips.
• Flexible working hours.
• Meals provided during shifts.
• Staff discounts and other perks.
• Opportunities for training and career advancement.
• A supportive and dynamic work environment.