Tenancy Management & Resettlement Officer

Posted 22/08/2024 by Vox Network Consultants

Location:
South East London
Salary/Rate:
£28.15/hour
Role Purpose 

To promote the use of the private rented sector as a viable alternative to social rented housing, in order to encourage independence, prevent homelessness, provide settled housing solutions and reduce the Council’s use of temporary accommodation



Responsibilities 
  • Work effectively within the private sector to increase the supply of good quality accommodation for households in housing need to meet individual and team targets.
  • To carry out inspections of properties in order to assess their suitability for households in housing need.
  • Assess prospective customer’s suitability for private rented accommodation by reviewing their housing history, making enquiries into their financial situation, and establishing whether or not they are able to meet the rent and comply with the tenancy conditions.
  • Undertake accompanied viewings with prospective customers and provide them with expert advice and guidance on all aspects of letting (including housing benefit and the conditions of tenancy) in order to help them make informed decisions.
  • Ensure all private rented sector accommodation procured is of the size, type and location required by prospective customer, complies with all health and safety & planning regulations and is in compliance with the Council’s location priority policy.
  • To act as the first point of contact for landlords and tenants who are experiencing difficulties in sustaining tenancies, including acting as a negotiator and or mediator between disputing parties to resolve contractual issues to ensure compliance with the legal framework to sustain tenancies.


Requirements 
  • Excellent current knowledge of private rented sector housing market and contracts, particularly the issues affecting private rented sector (PRS) customers and landlords
    • Must have three years experience in procurement or tenancy management and resettlement
  • A good knowledge and understanding of the government’s welfare reform and its implications on the private rented sector.
  • A good understanding and awareness of housing issues and homelessness issues
  • Knowledge of private sector housing law, health and safety rating system and other health and safety regulations (gas , electrics and energy efficiency) and legislation relating to the letting of private sector tenancies.
  • Knowledge of the services provided by the Council for households who are in housing need.


Contract 
  • Initial 6 to 12 month ongoing contract 
  • PAYE via Umbrella 
  • Monday to Friday 9am to Friday (Hybrid position)


If you are interested in this position AND meet the requirements, APPLY NOW!
Type:
Temporary
Start Date:
21/08/2024
Contract Length:
6 to 12 month ongoin
Job Reference:
V85101803
Job ID:
222208033

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